Crystal Run Healthcare

If you want to be treated like a non-​person, go here. You are just a number. you dont matter.
They have a huge problem with their phone system. not only do you have to go through a phone tree, but then after being on hold for 20 minutes or more, you get to speak to a «patient representative.» You tell them what you want, and then by computer they message your doctors office. when they get around to it, they «may» call you back. good luck getting a call from your doctor! You’ll likely only get a nurse. I had a problem with my medication, and need help NOW! But it’s day two, and I still haven’t had a call back. So, I switched my medication on my own and am hoping I did the right thing.
A big peeve… In earshot of everyone, they constantly ask for your birthdate. Not just your month and day, but your year… In front of everone in the waiting room. So the whole world gets to know how old you are. How embarrassing.
And no matter how old you are, they call you by our first name. Excuse me, but I’m not your friend. Have some respect and call me Ms… Unless I tell you otherwise.
I’m done with this group and seeking doctors with small, personal practices.

Want to learn how not to run a Doctors office, Crystal Run Healthcare @ 300 Crystal Run Road should be top on your list. Came here today (⁸⁄₂₆) to get a blood lab done. First of all I was asked to fill out paperwork as if I was a new patient… Hello, I’ve been coming here for 5+ years, I think you should know my home address by now. I really love my Dr. (Dr. Yeddu) at Crystal Run Healthcare but my experience today has honestly made me reconsider why I come here. I’m not sure if it’s just this location that is totally inept or if it is the entire business. My visits to their main offices seem to go a little smoother albeit with a little attitude from the staff. If you hate your job that much, don’t get nasty with the patients you ignorant f**ks, go find a job somewhere else. Luckily I only have to come here twice a year. I’ll let this slide as an off day, but if I get shitty service like this again, I might be shopping for a new doctor.