Great service! Came in today for an oil change and was blown away by the outstanding and quick customer service we received. Zach was very hospitable and professional as well as the other two staff members who accompanied him. We were in and out in ten minutes! Free coffee, clean restroom and waiting room. Five stars all the way!
Wyatt C.
Évaluation du lieu : 3 Jamestown, RI
This store provides a convenient option for a fast oil change. They vacuum the heavy debris from your vehicle floors, top off windshield washer fluid, and check and maintain tire pressure in addition to changing your oil. My only complaint is that they consistently try and hustle their customers into replacing components(radiator fluid, air filter, etc.) when they don’t want it or need it. It’s «over the top» salesmanship. Back off on the upsale and this place will create better rapport with its customers.
Jamie B.
Évaluation du lieu : 5 Middletown, RI
I could not believe that an oil change chain facility could have such a high rating… I mean they change oil, how can you do that extraordinarily. Well this location has accomplished this. The waiting area — unfortunately you won’t be there long — was comfortable and obsessively clean. The staff was attentive and went over all services multiple times and was did not pressure or push anything upon me. My visit ended with being walked out to my vehicle and bid a farewell. Well done fellas, well done.
Rebecca K.
Évaluation du lieu : 5 Newport, RI
Exceptional customer service… to the point where it was almost embarrassing how happy I was with it!
Kayla P.
Évaluation du lieu : 5 Newport News, VA
This is my go to oil change shop. Everyone is SOOO nice and everything is done quickly. Highly recommend the Middletown jiffy lube!
Tess B.
Évaluation du lieu : 5 Narragansett, RI
Yesterday I visited this particular Jiffy Lube for an oil change. I had been there once more so I knew what to expect, but I was still impressed nonetheless! Nirut has helped me both times, and is courteous, speedy, and accommodating. The waiting area is clean, offers Keurig coffee and a TV for entertainment, which is nice even for the short wait. Nirut made some recommendations based on my manufacturers suggestions, and when I told him that I didn’t have time today, he respectfully didn’t press the issue. I was out within 20 minutes. BONUS: carpets vacuumed and windows washed!
BellaMaids M.
Évaluation du lieu : 5 Newport, RI
After getting tires at Town Fair(great experience), I decided to get an oil change. I’ve used Jiffy Lube out of necessity, due exclusively to its proximity to where I lived, and have had problems with their service in the past. Not this time… The employees were fantastic on all levels. From the thorough customer service, to the transparency of their automotive services, I felt informed and taken care of. I’m assuming they’ve done of a re-working of their operations, since it was a night and day experience. Keep up what you’re doing! I’m a lifer.
Cate M.
Évaluation du lieu : 3 Beaufort, SC
They did a good job, were quick, and the $ 8 off from checking in through Unilocal helped. However, more expensive than I’ve spent elsewhere, even with the discount. And they definitely try to up-sell you — they tried to talk me into a new filter, windshield wipers, and when I mentioned I had done synthetic before, they just automatically added that without asking — I saw it on the receipt and told them I didn’t want that and hadn’t asked for it. Could just be an honest mistake, but I tend to think it’s company policy to up-sell. It was all just a little too smooth in building that $ 30 oil change up to a $ 90 visit — I had to opt out rather than opt in.