Évaluation du lieu : 1 University Heights, Cincinnati, OH
The one star is for the cold, impersonal, unprofessional office staff. They never call you to remind you of upcoming appointments. They only accept cash or check, NOCREDIT/DEBIT CARDS. Whenever I walk into the office I’m usually greeted with a scowl, blank stare, or no acknowledgement at all. They were charging me the incorrect co pay for nearly a year before they caught the error and decided to say something, then piled that amount onto my bill. I have been trying for a month now to have my file sent to a different office, which can only be done by the office manager, but she’s never available. I have been told she’s off for the day, on vacation, or at jury duty! I strongly suggest you seek a more professional office. Not trying to be bitter, but I’ve been a patient here for 3 years and the poor office treatment has always been consistent.