Top Nails

I will never go back ! My polish and manicure (if that’s even what you want to call it) always look like my 9 y/​o did them. The nail tec is rude always on her phone, and worried about who’s walking in the door. When I tried to tell the owner about my issue she called me picky and said she will not fix them. (mind you I only went to the manager after this had happen the time before as well) I will never go back and I found a nail salon that blows these people out of the water. Essence nails in Chester. Amazing. Trust me one manicure by them you will never go anywhere else !

Absolutely love the friendly staff. I wouldn’t get my nails done anywhere else. Jenny is a welcoming, friendly manager. I love everyone there, they are wonderful, hardworking people. I leave with happy nails, toes, and wax everytime!

The owner Kim is very nice. I really like my nails and toes but I can’t remember the woman who did them. I really wanted Psy but she was busy already. I will try again this weekend.

Had a wonderful experience today at Top Nails. Steve was patient and professional while he fixed my nails. My French gel manicure came out terrific! I would highly recommend Steve. Finally found a nice, clean nail salon that I’ll definitely be returning too soon.

Excellent experience with Psy. She will do the job just right!

This place is unsanitary And unprofessional. My first experience there was OK, but the second was bad. The man who did my nails could not paint for the life of him. There were streaks on all of my nails. My third time there will be my last. I came in for a simple manicure. I was told to pick out my color and wait. Eight people came in after me and were taken before me. They do not take you in the order of your arrival they take you in order of how much money you’re spending. They do not clean out the pedicure machines and always try to pressure you into buying services you do not want. Will never go there again.

I have gone to this place twice this year and I am not impressed with their service. Both times I felt rushed and was badgered into getting some type of service that I did not need. The salon was full to capacity and the tech’s were cold. I had a gel fill done and wanted to change the shape of my nails in which the tech was not pleased to do. I wanted an almond shape nails and she gave me oval, I told her that this is not what I wanted and said «This is what it is and that she was a professional and I was not» until I whipped out my phone and showed her what almond shape nails look like, Let say that the interaction with her was not pretty and so did my nails. They were pricey and I was not happy. Also, the tech was pissed that I did not tip her. I told her «bad service, fresh mouth. NO TIP» I will never go there again. please save your money and don’t go.

I don’t recommend this place. I was going to this place for several years. Their products are very cheap, they rush through your nails and my nails started to chip and break very easily. The woman doing my feet was on her cell phone not paying me much mind and cut my toe. Thee staff is rude to the customers as well as each other. They don’t seem to like each other and it shows. Their manager Tina is very rude as well! The culture of this salon has changed over the past several years & I won’t be going back there!

Not very clean in my opinion especially the drying area. Odd selection of polish colors, with very few Essie choices which is what I prefer. The woman who did my mani was very unpleasant — never smiled or tried to make conversation. She did a nice job on my manicure but it’s pretty hard to mess up a regular manicure. Will not return.

I went here with my sister as a treat for her and me before her graduation and I regret it.
The lady who was doing my nails for some reason was spazzing out because the lady who did my sisters nails was done before me. Why? I have no clue. My sister is smaller than me and has smaller hands and feet maybe? Idk. But she definitely made it sound like she was blaming and angry at me, weird.
Then she started cutting it half-​assed and square and I asked her to round it out and she flipped out again, saying, «you don’t have long nails do I don’t have much to work with!!» (Duh, she just cut them) Over and over. Boss lady came over and told her to round it out and she should’ve asked me before rushing through and trying to take a short cut to cut time. Lol.
Next she started complaining again about how my nails are taking such a long time, I finally said to her, «well if you don’t wanna finish the job I can go ask the manager to get somebody else to do it.» She stopped complaining for a few mins,…
THEN she lost the bottle of nail polish!!! I had to pick another color for my fingernails than my toes. Then she tried to blame me, saying «maybe I should play back the cameras to see if somebody took it…» SMH.
Lastly she was done painting and was gonna send me on my way but I was like, it’s gonna smudge if I leave with them wet… she said, «oh yes for a perfectionist like you, you should come over to the fan and wait till they dry.»
1 star is generous. For a $ 35 half-​assed mani pedi done by this lady who was honestly stressing me out at this place where I was going as a treat for my sister and myself, def not worth it.
Definitely not for the lesser assertive customers out there, either.

Love this place. Been going for about 2 yrs now. I have a specific girl that does my nails everytime but a few others are very good too. Psy and stephanie are the best. Very friendly owners and clean.

Fast, clean, professional nail salon. I was serviced immediately without an appointment. Nancy gave me a pedicure and manicure and recommended additional services that would make my experience better. Men routinely feel like outsiders at nail salons, but Top Naiil employees made me feel welcome. The owner stopped over to introduce herself during my manicure and was very genuine and warm. I’m looking forward to making this one of my neighborhood favorite businesses.