This review is for trailer hitches/wiring. I went to use my hitch for the second time over a two year period and none of my trailer lights would work. LEDs on the connector would light only when the trailer wasn’t connected — which indicates a load problem. When my wife brought the car in and told them exactly what was going on, they hooked it up to a trival tester and all all was fine. Of course it still didn’t work. When I called to complain they said I could make an appointment for two weeks later and pay for new wiring! Luckily I have a 20 year old van and all the trailer light worked fine with that, which saved my weekend trip. I chose Uhaul due to price and reputation, but not worth it. Shop elsewhere.
Loreana D.
Évaluation du lieu : 1 Middletown, NJ
Only writing on here because I asked to pick up from middletown and they informed me I could only pick up from avenel, which is about five minutes from where I needed to drop off!!! That really added to our time crunch to begin with, and on top of that showed up to avenel right at 930 like they said and they were 20 minutes late. Never using uhaul again.
William E.
Évaluation du lieu : 1 LINCROFT, NJ
Bad experience. Have been a loyal U-Haul customer for years. Was planning to rent a cargo van for a month and parked in what I thought was the only open spot available behind the building. Was rudely asked to move — ‘just park in the handicapped spot’ by an employee with a mouth full of food. I refused. Parked in a legal spot. I walked in front door and encountered two young men who could not have been more full of attitude — rude and indifferent would be an understatement. It was almost like I was bothering them. Wow!