Baymont Inn And Suites Midland

I have had some of the worst nights in this hotel. No hot water. Door looks stopped working. My room never got cleaned, I complained every day, lucky if I got new towels. If my company wasn’t paying for it I wouldn’t be staying here. My company will no longer stay here again

Well… Any port in a storm??? Winter Storm Thor threw a wrench in my travel cogs and the fates landed me here. I guess I could be sleeping in the car, but that would have been my only other choice except perhaps the airport lobby. Was put on hold by desk clerk who never came back on the line three times before I said «NO, I can’t hold.» Then I booked a room. Got here, room door ajar, TV on & tuned to a sports channel, bathroom smells like urine, toilet has rust stains (I hope that’s what they are), there’s a used Q-​tip on the floor between bed & nite stand. But all that’s OK, cuzz somebody left me a Miller Lite in the frig. Nice of them. If you have a choice (which I did not). DON’T DO IT!!! Go on and crawl on your belly all the way to Midland for a better room!

Upon checking in the person at the front desk gave me a dirty room but was quick to apologize and change it right away they have a shuttle van that can not go further than the Airport, but the overall stay was great.

— Rude staff
–Nasty Place
Completely horrible! When I called to book room the desk person said no room avail. Internet showed a variety. Called back, she then seem to find some all the sudden. Rude upon arrival when she figured out who I was. My room was nasty, bed not changed and had wrinkles and hair in it. She moved me, never apologized. What a dump and staff looked and acted MISERABLE!

Unfortunately I will be staying here for the next 2 months while working in the area. I have no other choice as we have to stay here do to the location of our work.
Upon checking in I’ve done nothing but sneeze the entire time im in the hotel. The common areas are disgusting, looks like the halls and the stairs have not been vacuumed in months.
Bathtub itself and the shower/​tub fittings are GROSS!!! The first towel I opened has what appears to be blood stains on 2 separate places. So much for bleach. The towels are «white» but more like a dingy off white, grayish color.
I had to move a dresser to get to a electric outlet and there was TONS of nasty back there, Qtips, wrappers and lots of unidentifiable stuff.
I’m a blue collar worker and have stayed in hotels all over the world this is probably top 3 worst and nastiest yet. The sad part is by the end of our contract our company will have paid over 100k in rooms. I would not recommend this hotel to my worst enemy.
The pool looks like a sewage pond as well, and when contacted the front desk they planned it on poor upkeep by previous employees and said it «should» be ready in a few weeks. Mind you its nearly June and we have been in hotel pools since early April else where. I will post several pics of the property in the near future.

Very basic hotel that is extremely close to the airport. Hallways smelled of cigarette smoke but my room didn’t. Room was very clean and had a flat screen T.V. Internet connection was non-​existent although they had «Free High Speed Internet». Hotel front desk agent, Erica, was very friendly and completely took care of all my hotel requests with efficiency. I am a heavy traveler and never met someone so nice as her. All in all it was worth a 1 night stay.

I’ve waited 6.5 weeks to simmer down so I don’t sound like some raving lunatic, and I can barely muster that. in a nutshell: terrible service FROM A MANAGER; dirty «restaurant» that wasn’t open for breakfast in contradiction to their signs; and a $ 30 cab ride to anywhere decent except for the airport.
(1) Got stuck here for business after they lost our reservation, and they charged us double the promised room rate from our reservation — I’ll admit our secretary did not print out a screen cap of our reservation, just gave us the reservation numbers.
(2) Worse: upon our return to work, we discovered they charged my co-​worker and I for two rooms, even though we had shared just one. The manager *literally called us liars* when our secretary tried to straighten out this erroneous charge. The manager, in attempting to justify his insult to us, supported his accusation by pointing to his own staff’s *complete* bungling of our reservations AFTER we had resignedly agreed to stay at the hotel – (a) giving us a room they had literally just booked & given to a guest who was checking in at the same time we were, (b) giving us a key card to the wrong key, and © faulting US for being unable to say with certainty what the single room number was in which we stayed. After our day of travel, I’m sorry I couldn’t keep track of these 3 hotel rooms (the first mistaken one already given to another guest; the second one being the room number on the key card which did not match the room number given to us at check in and which did NOT work when we tried it in the said room checked to us; and the third being our actual room number). Confused yet?
(3) Essentially a closed breakfast room, despite their effusive touting of that amenity at check-​in, and their signs posted. What’s «essentially closed»? Me rummaging through their cabinets for (a) utensils, (b) cups, © napkins, and (d) coffee stirrers. Admittedly, cereal was available in dispensers/​oatmeal packets in bowls. Lovely chafing dish warmers, nothing there. Forgive my lack of intuitiveness, btw, in not recognizing that hot water was available via the commercial tea brewer, and not (say) near the thermoses (empty, save for 1 decaf) labeled coffee. And yes, rummaging = no shame, but at that point, I really didn’t care.
Already this rant is too long.
Also important to note: it was a $ 30 one-​way cab ride downtown/​to the courthouse where my co-​worker and I were representing our client. It also cost us $ 30 one-​way to get to dinner the night before, and $ 30 back. Advice, if you absolutely must stay here: rent a car.
Positives: free shuttle service from the airport, with a very nice shuttle driver. And they didn’t kick us out from their lobby when we spent 1.5 hours trying to figure out our lodging situation.