Ray’s Bike Shop

Excellent service, knowledgeable staff, and competitively priced. Overall a great bike shop with great employees. Highly recommended.

I actually like this place, except for the occasionally crabby sales manager. Ok selection on bikes. I asked for a certain bike to buy, «we don’t stock those» why? «because nobody buys them»… Of course nobody buys them, you don’t have any to sell… geeze
People aren’t going to buy something you don’t have and don’t offer to get for them… This bike shop needs a good salesman that can make things happen.
They had no Kids bikes one time I came in and asked to see them. «We don’t sell very many so we don’t stock many». I said, It looks to me like you don’t stock any… I started walking out, stopped at the front desk, turned around and asked, «Are you going to let me walk out of here without selling me a bike»? I mean after all, I came in to buy a bike. «well I guess we could order one for you»… I said, «that would be great, but I don’t want to put you out of your way»
The sales staff is clueless how to sell bikes. For example kids bikes. They think because Specialized Kids bikes are expensive, they don’t sell.
#1 They don’t sell because the sales staff doesn’t know how to sell them, meaning, relating to the parent why a high quality bike will be a better experience for the child. #2 they don;t stock them.
It’s so easy. People who walk into their store know they could also walk into a walmart and buy some cheap heavy piece of junk. Wow, wake up salesman, your 50% finished making a sale and you haven’t done anything except ask a walk-​in customer if you can help them.!!
Another time, I needed to trade in a Mint condition high quality Specialized Kids bike for the next larger size Specialized Kids bike… What? you won’t trade in the same brand you sell?
First of all, the bike I’m trading in, is a 320 dollar kids bike new. At the same time, I wanted to order a 460 dollar larger kids bike. They could have easily made 100 dollars re-​selling the mint used bike, plus had a sale of a new bike. They wouldn’t do it. I drove to Saginaw, traded in the bike, came home with a brand new bike for my Daughter… simple.
I know I shouldn’t care, but I like these people, so I do care.

Great service, great staff, and great bikes. Skip the big box discounters and come buy something that will last. Ray’s offers used bikes as well as new bikes, something for any price range.