Have been using these guys for years! They are always prompt, friendly, clean, thorough, and fair! I would recommend them to anyone looking for the services they provide.
Anthony C.
Évaluation du lieu : 4 Glen Allen, VA
My AC unit went bad and I called several AC places to come out and give me a bid. One hour Air was priced about in the middle, but I liked a lot of there extras they offered on there service. To be quite honest I didn’t care for the sales man at all, but some other neighbors of mine said they had just One Hour and were happy with there service. When I finally gave them the go, I would have to say there were pretty prompt in getting to my house. Some of the other Places were telling me a few weeks and One Hour came out in a couple of days. The crew were some nice good olé’ boys, but were very polite and answered all of my questions. A few days later a Service Manager came out to double check to the work, make sure all was working great, I thought that was a nice touch. I had this work done last summer and never had an issue with anything. Recently, I found that they didn’t set my control panel to have an auto setting. I called them and they sent a guy out to set that up for me in just a few days. He said that they were sorry for that overlook and would preform a full service check-up for free. Not really sure what he did, but I know he was under my house for at least 2 hours. Now he might have been napping, but he gave me the impression that he was doing something, which is what matters in the service industry! If you get my salesman… push through his high, greased, professional, Glen Gary(Close, Close, Close) Salesmanship and you will end up with a good company that does great work and stands behind it.