Rook Jim D, DVM

miss Dr. Rook now that I moved to Washington state, the vets here charge Northwestern prices ! Dr rook is so good with pets and is so caring, I fully trusted him for the last 30 years I lived in Midlothian. Wish he would re locate here LOL

I’ve been a customer for almost 8 years, but now I’ll have to rethink.
Dr. Rook is a very sweet man — but he’s so busy, it’s hard to provide quality service. My dog died almost 3 years ago. I took him in three days before his death and Dr. Rook told me I had to leave him overnight and that he and his wife would take him home so he wouldn’t be alone in a crate all night. I believe him, but I was wrong. Turns out he left my dog in a crate all alone and he died… he died alone. It’s very sad. He didn’t charge me anything for his services, I’m assuming for being such a loyal customer with my pets and my daughters pets.
A few weeks ago I brought my other dog in, who unfortunately was showing the same symptoms as the first dog. I wouldn’t let him stay overnight this time, so I took him back for three mornings and on the third night I had to make the call that every pet owner hates. He wasn’t getting any better, and it was better for him to put him out of his misery. The next week I got a bill for $ 345…what!!! You did half for this dog that you did for the first one and the bill is over $ 300? I was shocked. Shocked and pissed.
I suppose with more people going elsewhere he has to make up his money somewhere.

When my vet retired, I started searching for a new vet. I had tried several vets previously, but none were quite what I was looking for. Reading through reviews available online (yahoo, google, etc), I decided to try Dr. Rook. He has been great. The clinic isn’t fancy, but it is run by quality people that care about the animals. When I had to put my 13 ½ year old boxer to sleep earlier this year due to cancer, Dr. Rook had tears in his eyes as well.
I have always felt he puts the care of our animals first. He tries to keep costs low without sacrificing quality of care and I appreciate that. They have always kept me up to date about the condition of my pets when left in their care and I have always had complete faith in their quality of care.
He has taken great care of all of my dogs and cats and has been my regular vet for over a year now. I continue to drive 30 minutes as opposed to using a closer vet because of the quality care I have observed my pets receiving.

A great vet will ensure that all animals in his/​her clinic are being cared for. It even states in the Midlothian Ordinance 2005 – 48, Sec 6 adopted 10÷25÷05 Paragraph A– Cruelty to Animals– It is prohibited and it shall be unlawful for any person to knowingly or intentionally commit or cause to be committed any act of cruelty, harassment, or torture of any animal or cause such animal to be mutilated or inhumanely killed. Ownership, or the commission of such acts of cruelty on private property shall not be justifiable defense for violation of this section. It shall be unlawful for any person to unreasonably withhold food, water, or shelter from any animal such that the animal’s health is endangered or it caused to unduly suffer.” What happened? Where are the ethics? How could my dog lose over 10lbs, get a severe infection due to the confines of your clinic (dirty)? Have over a 104 degree fever? Deep bloody lesions on both hind legs? Difficulty and painful walking, sitting, laying because it’s alright for your clinic to put him on a metal grate for 8 days? You and your staff I hold responsible for his unduly suffering that has continued into the second week. I called several times to check on him, to no avail, because no one answers the phone and no… you can’t leave messages. So I made two trips to check on him and bring him food. I was told he’s fine. Really??? If you were considered a babysitter you’d be in jail right now. Did you know this was happening in YOUR clinic? Do you realize that YOU are responsible for the well being of ALL animals that come through your door? Do you know my dog would have been better in a POW concentration camp? How does this make you feel?

I’ve been to several different vets in the 4 months that I’ve had my 50 lb boxer, Kennedy, and none compares to Dr. Rook. It is a small establishment with a small staff, but they really do work as a team to provide the best possible care with no bullshit.
Dr. Rook takes the time to listen and offers his advice with a confident grin and a firm handshake — exactly the reassuring approach I need to care for my big guy. He only pushes necessities but provides you with all of your options and explains why this or that will or will not work.
A previous vet led me to believe that a tumor on his leg would be fatal in several months and wanted over $ 1200 for its removal — and that didn’t include boarding for the operation. When he heard about that, Dr. Rook clarified that tumors can be fatal, but the one Kennedy had wasn’t that serious. I dropped Kennedy off this morning and was quoted a price that both included boarding and was a fraction of the previously quoted amount ($ 250. Potentially $ 400 as we’re removing 2 additional lumps).
The office does not take care credit, but their prices are up front and low.
If you don’t have an appointment, expect to wait an hour or more. The wait is well worth the care provided.
This was my 3^rd visit. If the need arises after surgery, I won’t hesitate to bring Kennedy to see Dr. Rook again.