I’m updating my review due to how Barnes Friederich handled their mistake. Although this is something that cannot be corrected, they did treat our family with care after the insident. They have kept in communication with my dad and let him know of the changes they have made in their office to assure that this does not happen to another family. Thank you, Barnes Friederich for not just sweeping this under the rug and taking ownership for what’s happened and making sure changes are being made in house.