S & B’s Burger Joint

First of all, we have been long time customers of the S & B’s in Automobile Alley and love it. We take our family and friends from out of town there regularly. So, when we saw this location open so close to our home, we were excited. After dining at the MWC location twice, we will not be going back, but will make the drive to OKC instead. Service was slow and unknowledgeable. My husband got his food 10 minutes after the kids and I. The fries and beef tacos were barely warm. The black and bleu burger was a sloppy mess, so my husband couldn’t finish it. It seemed like high school kids were running the place. This joint needs training and a better manager if its going to survive.

Got there at 8:30pm on Sunday. It was not busy. I have been here several times. Food is good but service staff has progressively started declining. Took 15 mins for us to get our drinks and at that point they still have not taken our order. It took them at least 5 – 10 mins after seating down to even ask what we wanted to drink. Management needs to be changed if this establishment wants to survive.

Very poor service. Not enough wait staff had to wait 15 minutes for drink orders and 45 for food order

Since there opening they’ve made great strides in customer service and speed. With a change in personal came a change in the overall environment. A+++++ if you were disappointed with the first few visits I’m begging, please give S&B in Midwest City another try. You won’t regret it. The manager had promised improvement and he delivered.
Hostess
Waitress
Professionalism
Dinner Service
= delightful dining experience

Lunch with coworkers on the patio. Good service even during lunch rush. Great food. Will be back.

Good atmosphere, friendly servers. Good burger. Quick in the kitchen, orders come out when they are hot. The menu was explained which was helpful. I will be back.

Because this place is still relatively new you have to go in expecting to wait. Most of the customers left because they’d been there during happy hour so I can’t understand why the service wasn’t a little quicker than it was once we were seated. The food is decent, the atmosphere is just okay. I can appreciate checking to see if my burger was done on the inside but did you have to cut it in half and then try to put it back together hoping the cheese would hold it? News flash, it didn’t. Half of the meat fell out while I was eating my burger The service left a lot to be desired. The server, Ross, was friendly enough so that wasn’t the issue. I would think it’s not hard to remember to give your customers napkins in a restaurant. Or how about if you spill water on our table, WIPE IT UP. Don’t just look at it and walk away. I’m fairly certain I won’t be a repeat customer. If you won’t wipe up water then what else aren’t you cleaning?

I think this S&B’s location is really going to become something amazing once they are open a bit longer and can work the kinks out. It’s a large space and they have a covered patio in the back. Plenty of parking and a good mixture of booths and tables inside. They have a regular bar and, unlike other locations, a bar dedicated just to their milkshakes!
Patrick and I came here on a Saturday night for a double date. Our friends were running a little behind but we didn’t mind because this location has 4 really cool old-​school arcade games! We ordered drinks and got change and played Galaga and Pac-​Man until our friends arrived.
The service was friendly and we were frequently checked on. The food was a little lackluster in comparison to the quality we’ve come to expect at other locations, and there were a few errors with our order that needed to be fixed. That being said, it was still a great experience and I will be back! I highly recommend for a double-​date night. The manager told us that sometimes they have a live band set up as well!

First time the atmosphere was good took to long for food to get to the table was not busy the waitress came to check on us every 5 Minutes which was very annoying the burger was dried out and kinda overcooked around the edges if customers pay almost 9.00 for a burger it should come with fries. Over pricey burgers aren’t that’s big for the price.

Ok we arrived about 330 pm wete immediately seated then asked 30 sec later if we had been served„ said no then asked what was on tap, told ill have to wait to ask the server. …huh…ok waited and then the server came. ordered and all was good. Ordered the carne asada taco and the dnr beer, beer came warm and not in a chilled class, then the chips that came with the tacos were warm but not fresh, then the taco flour tortilla was almist hard instead of soft so in a nut shell not good food average service and cost more than it should be my guest.

I know this place is new, but making people wait an hour to be seated during a non peak hour is rediculous. Was told 10 mins 10 mins 10 mins, buy the last 10 we were there for an hour, thought might as well try it waiting that long. The burgers were mediocre with a tinge of freezer burn/​pre made patty taste but the sweet potato fries were good. Unfortunately to many other good choices in midwest city I probably won’t be back.

Hostess situation is much lacking. Long wait and few places to wait. Sat many after us and we were only two. Burger was good, but 8.50−9.00 each without a side. Nothing special not found many places around. It was $ 26 for two people with burger, side, and ice tea. They have too much open space where tables could be, yet also nowhere to sit while waiting either. Sorry owner, you need to work on some points before I come back regularly.

Bad hosting. She sat at least 4 tables that came in after us. We were told 20 minute wait but waited 1hour 5 minutes. Then the hostess wanted to sit us at the milkshake bar. We said no we’ve waited this long we’ll wait for a table. And she walked us to a table then.
The burgers were an average size but the sides were extra small. The bacon wrapped around my burger wasn’t crispy and was very fatty. Dissatisfied, I would go somewhere else next time.

This place is rocking and jumping and it’s the middle of the afternoon. It’s great to see such a place in a little ‘ol Midwest City.
It’s huge inside and finely appointed with awesome posters from great rock bands and great videos and music everywhere. If you’re a fan of the 70s and 80s music you’re going to love this place.
I saw people of all ages inside really enjoying themselves. Seating, not a problem, the place is massive.
My interactions with the waitresses and the people behind the bar were awesome. Everyone was very friendly and very informative. They gave me the lowdown as to when all the specials were and happy hours. I look forward to eating many burgers here and downing a few beers. Welcome to the neighborhood S&B.