Automatic Door Company, Inc.

Met Kevin in the morning before work. The guy knows his doors and it helped that they installed the original doors back in 1994 based on the sticker on the motor. Kevin even was able to match the previous owner with the house.
Frankly, I’m pretty picky when it comes to someone coming to my house to do work (who isn’t?). I’ll typically shop around and price match. In this case I didn’t because I felt so comfortable with Kevin’s knowledge/​experience. He installed the doors that same day and I came home to new doors.
Based on the little research I did on buying/​installing on my own, I’d say we got a good deal. Also, it appeared Kevin through in some extras based on the price and the end result.
As for the work, I was more than happy with the choices he gave me and the quality job they did. We replaced the doors, sensors and some of the old springs. He also helped me re-​code some of the old remotes hanging around.
This company has been in business for 20+ years for a reason and I’m sure I’ll be recommending him to anyone who needs garage doors.

Mark and Jim did a fantastic job replacing my garage door opener. The old system was in bad shape and, although they gave me options to repair, I knew it was time to replace. The price was reasonable AND they came back the same day to do the job! I guess I’m not used to quick and excellent service. Great job!

Kevin and his team could not be any better, easier and better priced. I came home on a Saturday night and as I was closing my garage, the chain snapped. What made it even more «enjoyable» is I was flying out on Sunday night and my wife isn’t the most technical for me to ask her to handle it. I called and left a message on Sunday asking that they call me back on Monday as I didn’t want to take their time on Sunday. Kevin called back 10 or so minutes later and could not be any more professional and understanding. I explained to him the situation and he took it from there. He was there first thing on Tuesday morning and I came home Wednesday night to a working garage. There is A+ service and then there is this company. They prove that going local versus a Sears or somewhere else can get you quick service at a great price.
5 stars is a true understatement!

I wasn’t sure who to call when my garage cables broke. I found this company through Unilocal and the reviews were spot on! I called in the morning and they came out that same afternoon, at the time they said they would. Very courteous and professional.
Mark came out and fixed my door. He went above and beyond by checking my other door to make sure everything looked okay. There was no over-​selling of services or parts and Mark was very personable. I would definitely call this company again.

In my first review in 2013, I said I’d call these guys again… and I did. With less than 24 hours to go before turning the house over to its new owners, my dad tried to «help» move stuff out and backed into the garage door. Kevin responded to my message right away, and my stress level came down immediately. His professionalism and follow up almost makes me wish I had more broken garage doors! If I could give 6 stars I would.

These guys came and fixed a broken tension spring on my garage door. They answered the phone promptly when I called, were relatively flexible in working with my schedule, and showed up at the scheduled time to do the work. The two fellas who came to fix the door were professional and got the worked done quickly, cleanly and effectively. In addition to fixing my broken spring, they inspected the other components and oiled everything up nicely. They also helped me fix a problem with my keypad, no charge. Lastly, their price was quite reasonable.
I’m happy, and I’ll call them again if my garage door needs work in the future. Five stars.

Wow. These guys are great. I got two doors installed in a spot that was just framework on an 80 yr old garage being fixed up.
I shopped around first. I talking to a few companies with guys doing the «hey little lady, that’s gonna cost ya» bit. Worse than that, they were slow to return calls, and more expensive. It was very refreshing to talk to Kevin, the owner — he’s polite, and completely understood that I was trying to be cost conscious given the old structure’s limitations. No trying to oversell me, no trying to ‘little lady’ me. He took the time to answer all my questions, super prompt replies.
He sent estimates via email, which I prefer, came to the house when I wasn’t here the first time actually, checked out the situation, which was so helpful while I was at work. Then, just when I was going to set the install date, I lost my job. I pulled the plug. I told Kevin (owner) I’d have to wait, not sure how long. He was totally cool about it. There were no hassling me calls. (try that with Castle windows, geez those folks won’t leave ya alone).
When I was ready a few month’s later, Kevin’s crew was here installing just a few days after I said ‘go’. Two guys, Mark and Chris I think, just the nicest guys.
I’ve had my house by myself for 18 years, and through all of my fixer upper moments, and there have been a lot, I rarely encounter this kind of great customer service.
Prices competitive, and seem great to me, and I really appreciate no unnecessary over selling.
Service was excellent, timing, reliable for call backs when I had questions. I wish everyone I’ve hired were this great!
Sarah

I chose to have new doors installed by Automatic door after two friends who work in home repair enthusiastically recommended them to me. From the sales call to the installation the service was stellar. Their price was fair and competitive, their workmanship excellent and they even installed new sensors because an opossum had chewed my wires… at no additional cost o me!
Fast, friendly, affordable and reliable. What else could you ask for?

Garage doors are finicky. Mine was behaving badly — not broken but often erratic. Kevin fixed it, methodically and carefully. He is smart, professional, and very competent. If you are interested, he explains clearly what he is doing and why. I doubt that you could find anyone better.

Strange thing about garage doors– I am a guy who is pretty darn handy around the house and fit or make most things work. However when it comes to automatic doors etc — I am in now way inclined to even think about them. So when one of our garage doors broke last night, I was very happy to call someone in to fix it.
My experience in 5 years of living in Connecticut has taught me to set my expectations low when calling in contractors. But these guys are the surprise. Initial call was answered well, good polite manner, with a promise to call me back with a time and a schedule. How many times have you heard that and ended up calling again?. Well not these guys, true to their word a quick call back to tell me they can be at my house in around 45 minutes.
Guess what? they were there right on time, quickly looked the job over and repaired my broken door, with all the parts on board their van — no coming back with parts in a few days etc. Just great workmanship. with a couple of extra modifications to both doors to prevent damage to the vehicles. Full service of the equipment and job complete.
Reasonable charges along with a very customer focused team. Great job guys and please use this Company if you want anything doing to your garage doors.