Blue Ridge Communications

The service reps are ok, as are the tech support people. They do their best.
My issue is with the overpriced service.
I am still on analog cable, with a ¹⁵⁄₂ internet connection.
For 70 or so ANALOG stations, that look like crap, and a slow ¹⁵⁄₂ connection– I pay nearly $ 140 a month.
I just visited friends in FL, and they have Brighthouse.
For $ 160 a month, they get:
⁵⁰⁄₅ internet– *real* high speed internet
Digital Phone
Digital HD TV with something like 1200 channels
DVR & multiple cable boxes throughout their huge house
If I wanted to match what they have with BRC– it would cost me between $ 250-​$ 300 a month.
All over the country people are getting upgraded to faster speeds, while prices come down. If you’re lucky enough to live where Google fiber is, you can get a symmetrical 1GB– that 1 GIGABIT– connection for $ 70 a month.
The price of broadband is dropping, and while some of their upper tiers got upgraded, the ¹⁵⁄₂ and below did not. Their tv packages AND their broadband packages are very overpriced, the service isn’t that great, and if you cut the cord and drop the tv, they jack up the internet substantially.
This is of course to discourage you from using Netflix, Hulu, and the like instead of their crappy tv package.
They wouldn’t get away with this if they weren’t a MONOPOLY. They can make the rules because they’re the only game in town, and it sucks.

Great service reps. My mother and I came here to change out our cable boxes and find out how we could lower our bill. BOTH of the reps at the counter were very helpful and taught us how we could save some money.