McDonald’s

Ever since its re-​opening service has been insanely slow. Food still tastes the same like all McDonald’s.

Waited over 15 minutes at the drive-​thru last night. Yes, I timed it. Then they only gave me 1 out of 2 requested hash browns. Glad I checked the bag before I pulled away so as not to deal with the line again, but that had been my plan all along after the wait. Could’ve done without the crew member at the window arguing back with, «Well, it should be in there,» especially when I had already emptied the contents of the bag in my hands to double-​check. But anyway, once we got our complete order the food actually was pretty good as far as McDonald’s goes, thus the 2^nd star.

This is supposed to be fast food right? Not so much. Disorganized, slow service, no ketchup, no straws. Unclean. I could go on. No manager on shift, apparently.

ZERO stars should be an option. Granted, the overnight manager on September 3^rd was awesome, super friendly and SO above and beyond willing to help. However, his supervisor, who I only know is a female, refered me to a drive through in millis (ummm, side story, a millis cop was shot at tonight returned fire, hit a tree and was transported to the hospital after his cruiser caught fire) they can’t exactly hit a drive through right now… grrrrrrr. I was told I could go there and get a special receipt, I live an hour away! I did this for the Southborough PD back in June, never asked for a dime but dominoes knowing why I did it charged me 30% of what they should have and refused an over the phone tip. Anyway, I called the drive threw mcdonalds in millis and was told no also. Seriously? I hope next time you get robbed it makes you realize who you didn’t help tonight. I’m in no way shape or form affiliated with millis or milford, but you people are horrible!

Ok well it has been rebuilt, and it’s got plenty of parking. Unfortunately, at the expense of seating inside! The dining room is HALF of what it was. What a stupid move. Parking for 54 cars but only seating for 38 people. How does that possibly make sense? And its an odd mix of seating types as well. On the plus side the indoor play area is there. But again, less seating. Not enough for birthday parties anymore. I won’t comment much on the staff as they are all new. But I will say they were a bit noisey.

I stopped here on my way home from work today to check out the remodel. The restaurant is nice and of course clean as they just opened today. My 2 cheeseburgers arrived in the bag half wrapped and barely warm. The cheese wasn’t even melted and the condiments just made the whole sandwich cooler. The fries were hot and yummy. I guess you can put lipstick on a pig, but it’s still a pig. The remodel did nothing for improving their food quality.

While traveling home from Cape we stopped at this McDonald’s location to use the bathroom as well as grab a quick bite on the road. When we pulled into the parking lot we thought that it was nice that they had a play area for the kids. In our area its not often that you get to see one.
The restaurant itself was clean and the bathrooms were well maintained. When it came to ordering our food the staff members were nice and quickly took our order. The food was made fresh and overall the quality was average.
In the end this was a decent stop while on the road and no different from many McDonald’s locations. It was just nice that the place was clean and easily accessible from the highway.

Check your food for human hair. Purchased chicken wrap with human hair displayed prominently when I opened the package. Drove back, received refund and was told by very polite and professional manager that hair nets were/​are not required. They need to be to prevent this from happening at least for those preparing the food. Sent email to McDonalds Corporate. Received two canned responses saying they were sorry and they do everything they can to have high standards. How about using hair nets for those preparing food? Unless it’s required they won’t or don’t at this store!
Received call from store manager who was sincerely concerned and sorry. Acknowledged hair nets or something else may be necessary.
Received response to my email complaint to Milford Board of Health indicating inspection will take place and thanks for sharing my concern.
Fair honest complaints to the right parties may make a difference.

Never had an issue ordering lunch or dinner here. Breakfast, however, seems their weak point. Ordering at the drive through is like playing the lottery. Occasionally I luck out and get a bag with a much bigger meal than I ordered at the expense of the driver either ahead or behind me but most often I get screwed.

Very friendly, service is great. But it’s so cli no matter where you sit, you’d rather go to the drive thru.

How difficult is it to make an unsweet ice tea with 2 equals? Never once got my order right. I keep trying almost every day. Finally just gave up. I’ll make it at home!
In addition, the unsweet ice tea is always old! It’s a gamble to see if you get fresh ice tea.
Also, the person who takes your order should at least understand English. Plain and simple. English does not need to be their first language but the person taking the order should be able to TAKE THE ORDER.