My Bambino

I have bought several of the fixed hand painted personalized stools for the past ten years for grandchildren. They are treasured by each family and used daily. Their quality is reflected in the fact that the paint and the stools stand the test of time. Many companies sell these stools but this company, My Bambino, really stands behind this product. When I had concerns about the latest stool I purchased everyone from customer service through the office and the owner herself worked with me directly and with great integrity to make sure that I was provided with the top quality stool I had ordered. Do not hesitate to order from My Bambino… they are real people who really care about their business.
Previous reviews here that are critical of their customer service just have to be bogus reviews. Everyone at this company worked, not once, but twice, to assure that my purchase was perfect, neat, and long lasting. Never for a minute did they suggest anything other than complete customer satisfaction. You don’t know me, of course, but you can trust me on this!

Awful awful awful customer service! I’m not sure who taught these people how to run a business! I purchased 3 rocking chairs for a total order of just over $ 400. When I checked out my shipping charges were $ 23. I get a call 3 days later saying there’s a shipping surcharge of $ 40 and that I would have to pay for it because someone obviously had to pay the shipping and she wasn’t willing to eat that cost.
My response was essentially that I never should have even received this phone call given the amount of business they were getting in one shot & that if that was their shipping policy it should have auto populated on their website, I shouldn’t be receiving a call days later telling me you want me to pay more! I actually would never have had an issue if the shipping had populated as being $ 60 on the website at checkout but to receive such a phone call is absurd! As a business you can either charge shipping based on cost of the item which is what they advertise they do, or you can charge by weight/​size but you can’t have it both ways so that you’re making out on the shipping when the item is smaller but expensive, but then changing your business plan when the shipping would cost more than what you charge for that priced item.
In what business is it worth losing a $ 400 order over $ 40 in shipping that YOU as the merchant screwed up?! So I said, «That’s essentially like giving me a 10% off coupon code so I understand you can’t change the shipping cost so charge me for the shipping and can you give me a discount? Lisa’s reply was «ALL of our promo codes exclude rocking chairs.» I think she missed the point but the best part is I later found a promo code for 10% off that is still valid that does NOT exclude rocking chairs!
So, as I said to Lisa, (who by the was was rude, unhelpful and lacked any kind of empathy-​or business sense for that matter) moral of the story is she could have done something, especially given that fact that there is currently a valid 10% coupon code, and instead CHOSE not to. Shame on Lisa! And having the audacity to call your consumer and tell them they need to pay more?! You’ve got to be kidding me! There are way too many other options out there for me to ever recommend them or use them ever again! Terrible customer service, rude on top of it & a terribly run business even from a business profit standpoint!

Excellent experience! Great customer service! I ordered a personalized popcorn bowl for my son and his wife for Christmas, it arrived within stated time but the lettering color was incorrect. I emailed them and they immediately sent a corrected bowl… that is perfect and will make a wonderful gift.
I recommend them and would shop here again and again!

Terrible experience. And terrible customer service. We bought a bank for our daughter. It was small, but she is a baby, so no biggie. We didn’t open it for 6 months and when we did, the «paint» they used for personalization smeared all over. It looks awful. Instead of sending a replacement, they wanted me to pay to send it to them to «get it fixed». Their products are cheap quality, so it would have been easy to send a replacement, but they didn’t. Crap products. Crap customer service. Lost me as a customer.

Whether you’re shopping for that perfect gift for your own little or for a baby shower, birthday party, or even specialty holiday gifts, My Bambino offers more than you’d ever imagine. It is little wonder that this shop and online store is so popular for personalized baby gifts. Little girls will love the personalized jewelry boxes and the piggy banks are perfect for both boys and girls. My Bambino also offers awesome personalized luggage and school gear for your little traveler or school aged child. You don’t have to have a child of your own to love this store, but you will definitely think about it whenever you have a child to buy for. Definitely a one-​shop-​hook!

I used My Bambino to buy a personalized stool for my nephew’s birthday. They had a great selection to choose from, and the prices were very reasonable. When the product arrived, I was very impressed with the quality of the product. The espresso color looks great, and the personalized text is exactly as I wanted it. Overall, a great experience with My Bambino — I will be using them again when I need a present for the little ones!

First off, I don’t know much about kids. I was pretty stumped on what kind of gift to get until I ran into My Bambino. I went for a shelf and it was very well received. being able to put her name on it and a specific image was PERFECT. They’ve got tons of other items too so check out their website. For a customized gift the price was very reasonable.

This place is great! I was recently road tripping through the area on the way to a friend’s baby shower and stopped by here to pick up a gift. They have everything you might ever want, and all of it’s personalized too. I’ve just never seen such a collection of awesome gifts like this place has. Saved me in a pinch, and I know I’m going to be going here at some point in the future.

After hearing my best friend’s announcement 7 months ago that she was pregnant, I knew right then that I could not give her an ordinary present to represent her blessing with. After going to plenty of big business stores and some baby boutiques, I still wasn’t satisfied with my findings. After doing some research, I discovered My Bambino and found out that you could customize gifts. I made her some gorgeous customized furniture, and I must say that there is some serious talent involved with this store! When I gave it to my friend she couldn’t stop crying because it meant so much to her! I highly suggest using My Bambino for your personalized gifts!

If you’re trying to find a gift for a baby shower, toddler, or small child this is the perfect place to look. There are many options under $ 50 and you can find tons of unique merchandise. If you are not in Deleware, be sure to check out the website. The site is fantastic, super well organized, and easy to use. I highly recommend My Bambino for a creative, unique gift!