Tyler Heating, Air Conditioning, and Refrigeration

Had a great experience with Tyler HVAC. My A/​C wasn’t working during the most recent heat wave. Not only were they very responsive to my needs, but i found them to be very honest and attentive. The customer service was wonderful and I won’t hesitate to use them again!

Tyler heating and air conditioning are terrific. They immediately handled the problem of my broken water heater and had a new water heater installed in less than a day. I highly recommend them.

Reached out for an estimate, their website stated free on site estimates. They quickly returned my call but would charge $ 149 just to come and check it out. Very misleading.
And on top of that, charged additional to fix it.
False advertising.

professional from start to finish. Tyler installed a new Lennox Heatpump system/a.c, along with a new hot water heater. Most condo’s in the area require rooftop condensers so a crane was also involved. Everything went smoothly, they knew exactly what they were doing from Robert in sales, Sinda in the office to «The A-​team» Tom, Joe and Dave. Thank-​you !!!

I was incredibly happy with my experience with Tyler, from the installation of my tankless water heater to Russ’s incredible customer service when they detected an issue with the water pressure coming into my house. I will be looking to replace my HVAC system this spring, and I will definitely look to Tyler!

In May of 2014 called them to have them repair my Hvac unit. They came out to the house diagnosed the issue, and told me the system had a freon leak. They charged $ 600 to repair the leak and fill the system with freon. Next year when I turned on the air conditioning it was not working again, i was still within their 1 year warranty. I called Tyler, They came out to the house and the technician told me that there is a freon leak and it will be $ 1,200 to repair, he stated that the previous technician should have performed a leak test to properly determine the source of the leak. I refused to pay and requested that they repair the issue under their one year warranty. They refused to honor the warranty and insisted that I have to pay again. This is company doesn’t stand behind their work and they Are extremely overpriced

From our initial introductory meeting through most recent follow-​up, you can expect hands-​on attention, responsiveness and attention to detail. TYLER, led by Rich Tyler himself, always ensured that I was educated and comfortable with decisions that were being made.
Our project was quite extensive, dealing with an open floor layout 3-​level contemporary home in Trumbull: conversion from oil to propane gas (via their partnership with Rural gas), installation of a brand new heating and A/​C by Carrier with a heat-​pump, on-​demand water heating by Rinnai, plus installation/​re-​routing of new ducts, and placement of new registers in bedrooms. Tyler also handled the entire financing process, allowing me to obtain a zero interest loan over 84 months, as part of an energy saving program. The whole project was completed in a timely matter and within projected budget.
The system is flawless! Very quiet, very efficient! Our consumption of propane gas is well below projected usage by the gas company. On demand water tank only takes a few seconds to run hot water, and the heat-​pump is working great. We are very pleased with overall products and service.
I highly recommend TYLER to anyone who has any heating or air-​conditioning needs at their home.
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Product models installed: Heat Pump: 25VNA; Furnace: 59MN7

These guys are the best! I had a Carrier Heat Pump installed by another company and had nothing but problems for months. I called Tyler who hooked me up quickly and I have not had a problem since. I also have their 3 system annual maintenance plan which saves me money. Don’t hesitate to call these knowledgeable professionals for your HVAC needs.

Poor customer service for repairs. Way overcharges for Freon so make sure you shop around. They were very late for the appointment, Tyler charged me for the visit but did not resolve the issue. They were hard to reach and would not call me back. I Hired someone else to fix the leak. New company fixed it for less than ¹⁄₃ of what Tyler charged me for insulation and tape. Buyer beware.