Julie A. Ross, DDS

Hi. My Name Is Terence Hosaka And Yesterday I went To See Julie Ross for Some Work Done On My Teeth…” A long time Coming… I Just Want Everyone Out there To Know That Julie Is An Incredible, Professional, Amazing Dentist To Go To If You Need Work Done On your Teeth. She will make you feel so Comfortable And Relaxed. I Will Not go to anyone But Julie… I Truely Suggest You do The Same And Go Visit Julie Ross and Give her a Chance. You wont Regret It… She Is Truely Da BOMB!!! Lol. Thank You Julie Ross”””””

DO NOT GO TO THIS DENTIST! Either she doesn’t know how to do her job or simply does not care about the health of her patients.
Long story short — she did an absolute awful job on a root canal. It turned out she never cleared the infection. And the root wasn’t reaching where it was supposed to. Every dentist I went to was surprised by what a bad job she did. 7 years after having it done, I needed to get the tooth pulled because the infection had gotten so bad. Luckily the tooth was in the back.
In the process, I lost my health, tooth, and my money.
She should not be allowed to work on people’s teeth.

I checked my new dental insurance and found Dr. Ross. Wanted to do business with a woman and go local so I decided on Dr. Ross. Omg! I made the appt and she was the person booking the appt, not an assistant. Then the DDS called me back herself to say her system was down and she was driving but wanted to reschedule the appt. So we rescheduled the appt for 11 am Friday. I took time off work. Cancelled my appts and got my daughter from school. Lots of work and juggling. When we got to Dr Ross the office appeared to have know knowledge of our appt! Dr. Ross said: «We are running late so come back.» I told her «My time is valuable too. Could you have called so I didn’t leave work and go get my kid from school?» Rather than apologizing or trying to make things right – Dr. Ross said: «Well these things happen so don’t blame me!» I said: «No one blames you. But Be A Professional And Pick Up The Phone. Respect Others!» I left and I am not going back there. These women seem to be back in the ice age of the days gone by or some ridiculous thing of «being above it all». I Say No Way. This Office is way less than professional.

Check the source of the review. Marina, who gave the only 5-​star rating, is also the webpage-​deisgner for this dentist. I“m sure she receives free services for the web-​design and rating. Be warned and TRUST what others post on Unilocal.We don’t waste our time creating false reviews.

I’ve been Dr. Ross’s patient for several years and enjoy my visits to Dr. Ross’s office (despite of my fear of dental procedures) because of her professionalism, attention, and warmth I receive every time. No matter what kind of work needs to be done, Dr. Ross is very thorough and does her best in meeting your expectations.
It’s hard to find a dentist that you trust, but I believe my search is over

I have had to go to several dentists lately and of them all, Dr. Ross has been, by far, the most compassionate, through, and humane of them all. A situation that used to terrify me still scares me but, with Dr. Ross I feel confidant that I am in caring, competent hands. Thank you so very much Dr. Ross, and your kind staff.

I was very disappointed in my experience there. On my first (and only) visit, Dr. Ross didn’t even bother to introduce herself, just sort of walked in and got started. Having worked in a dental office before, I’m pretty familiar with dental procedures and terminology, and also the basics of bedside manner.
Dr. Ross and her assistant hardly gave me any information. I felt like I was expected to sit back and do whatever they told me to do and not participate in the choices about my own care at all.
About 3 minutes into the exam she told me I needed a «deep clean», and asked if I wanted to get started. Now, if I hadn’t worked in a dental office before, I would have had no idea what she meant, probably would have thought she just wanted to brush my teeth really hard or something. Instead I said,
«do you mean a periodontal scale?»
«uh, yeah, sure.»
«doesn’t that need anesthetic?»
«nah, topical is usually fine.»
Here’s where I put on the brakes. The dental office where I used to work ALWAYS used anesthetic for periodontal scales, and in fact would only do one quadrant of the mouth per visit because it’s a somewhat traumatic procedure. Instead, Dr. Ross wanted to jump in and start while I was on my lunch hour!
After that she glanced at my xrays and told me I should replace a number of old fillings and fill some new cavities. Even when I asked outright I couldn’t get her to tell me exactly which teeth needed fillings, she just assured me she’d get them taken care of while she was doing the deep clean.
Something didn’t feel right so I had my x-​rays transfered to another dentist that a coworker recommended highly. Went for a second opinion and exam today and the new dentist told me I didn’t need any of the work recommended by Dr. Ross!
I’m NOT saying that Dr. Ross is a crook or incompetent, but dental care is like all medical care, where there are conservative or aggressive approaches to treatment, and the patient needs to be fully informed and to be a part of those decisions. I just felt like I didn’t get that option with Dr. Ross.
I thought maybe I was just being a difficult patient, until I went in to meet a new dentist today and saw how much better it could be! I highly recommend Dr. Slattery in Mill Valley. It will cost me more money to go there (because of insurance networks, etc etc), but soooo worth it for good care.

I just started going to Dr Ross and she has been so great! She is very attentive to patients and she makes sure your comfortable. Would recommend her to everyone I know!