Walgreens

Good grief this place is lame. I’ve been filling my prescriptions here for years and it is really getting worse and worse. I went in to pick up two prescriptions. One was unavailable (they neglected to tell me it needed prior approval from my insurance company or to call my doctor to obtain such authorization). One had been filled but had gone AWOL. I literally stood at the counter with a rapidly growing line behind me while the person at the front desk, who did not appear to be a regular employee, searched in every alphabetized bin on their shelf, twice. Are you kidding me? I’ve never seen somebody do this before. It was like she knew that it was not there. Are you so desperate for a controlled medicine that you have to rip off somebody’s prescription? Or maybe it was the other pharmacy worker who was so red in the face I thought she was going to burst a vessel in front of me? She looked like she could use some antidepressants. The inept clerk searched every cabinet and shelf in the pharmacy over and over again. I finally said, why don’t you ask the pharmacist, who was standing right there filling prescriptions the whole time and acting like she hadn’t noticed the Great Prescription Hunt taking place right next to her. Her response, after checking her system? «This is not good.» No kidding.
The counter person filled the prescription again while I was there. Are they even allowed to do that? I thought only the pharmacist could access the medications.
Called today about the other prescription. They still had not contacted my doctor or my insurance company to get authorization. They had not contacted me. I told them this was unacceptable and I was completely out of the medication.
Fifteen minutes later, I received an automated message saying that my prescription had been «delayed» and they would contact me when it was ready.
Okay, I give up. I will move my prescriptions to another pharmacy. FFS.

Upon receiving my prescription, I was recommended to seek the pharmacist consult window to learn about taking this medication. Apparently it was a long day of a particular drug being administered to customers in which she assumed I was one of them. She gave me the instructions of how to take a dosage that was not mine. It was a good thing I paid attention to my own doctor as the information given was not pertinent. Then my partner went in a few days later, received the drug administration education and the finishing words from them was «good luck.» Are you kidding me???

If you want to have your prescription filled without some sort of problem, don’t go to this pharmacy. This is the worst customer service I have encountered. With the exception of one pharmacy tech, the staff treats the customer as if they are doing he or she a favor. They lack any kind of compassion or even good manners. Stay away from this pharmacy unless you’re desperate.

Do they not have 1hour photo any
More? Anyway called to check when my pics would be ready no one answered the photo department therefore I got transferred to the next available department girl answered I told her no what I needed and she said let me transfer u to photo I said well I got transferred here because no one answered and then she said ok and put me on hold again! No one picked the phone back up after that! Bad customer service.

Stopped in with my friend to get some drinks while on driving around.
Found a good selection of what we were looking for quite easily. The store is well organized and was clean.
The cashier and one staff person that offered to help us were nice. We didn’t need any help but it was great that she offered. There was a long line but it moved really fast.

Horrible disorganized disregarding of customers. Pharmacist Christine inept. Couldn’t bill insurance. Didn’t know medical or pharmacy insurance should be checked for shingle shot elugibity. Sent us out of store. Had to get her on phone with insurance so she could figure it out. Arranged time to come in to have her get shit. Not there at time went to lunch. Left no instructions with others. Had to go through it all again. Total time invested for one. shingle shot. 4 ½ hours

If I could give negative stars on the woman behind the counter at the pharmacy, I would. My husband and I walked in at about 5:45pm to get his prescriptions after he had just had surgery that day. The woman behind the counter was SO rude. I was supposed to pick up 4 prescriptions, she had 2. I gave her the list the nurse had just given me and asked if the others on the list were over-​the-​counter and she replied dryly, «I can’t prescribe something just because you gave me a list.» Yeah, no s*&^, Sherlock. I corrected her on my intentions of giving her the list (you can read them yourself this way and maybe if you understand better you can start breathing and talking like a real person!) and asked if she should contact the doctors office that sent them over to clarify and she stared at me blankly. (Sidenote: There was no line behind me at any point during this encounter). I asked what the typical difference was in dosages between the over-​the-​counter and prescription trying to gage whether or not I should call the doctor myself or just grab the over-​the-​counter and she said, «It varies.» Again, no s*^%. I asked, «Can you tell me where to find the ones I need to get over-​the-​counter (i.e. can you see this guy next to me kind of out of it, I’d like to get out of here this century) and she blatantly ignored me. I turned on my heels to go find it myself and as I walked toward the isles in a huff I heard her ask my husband in an annoyed tone, «What did she ask me?» My husband came over and told me to just grab whatever and let’s ring it up in the front because he seriously couldn’t even be around her anymore. Given as a pharmacy is there to ask questions, help people, and get the correct medications to its patrons, I’d give this experience a zero out a five and advise they find another person to work at that counter.

Is there a negative one Star? The Walgreen’s Card Renewal System was down. What ever that means? I wanted to get an RX and the woman behind the pharmacy counter was less than helpful. She shouldn’t even work at a garbage dump. She was not meaner than a junk yard dog; She was «I could care less.» So she told me I could pay full price for my RX. Then I was shocked at the price. So she told me I could buy have of the med but still at the full retail price! What the… Another nice asst came and said: «You can have an advance for a day. When our card system is up we can give you all the meds. at the discounted price.» My new insurance is Kaiser and I have not gone to their office or pharmacy! Ouch. I will be going because I do not think it is my fault their «system is down»; Hence, I have to pay for it? Bull$hit! Unacceptable. When people are sick they need help not this woman with an attitude!!! And sometimes the line is around the block for the drive up! Awful!!!

Your typical Walgreens store. It used to be on my way to work, so if I were ever in need of drug store items, I’d stop in here. Now, I tend to visit every once in awhile because they take transit benefit checks so I’ll trade those in and fill my clipper cards. Seasonal selection is usually pretty big, but is generally ransacked before Halloween.
Also, they sometimes run out of things, especially in summer, because it’s right on the way to Muir Woods, so everyone seems to stop here.

Great little stop in Mill Valley before heading out to the beach. Everything you need here, not to mention food/​snack items that you left behind! Cleanest restrooms I’ve ever experience!

I love this place!!!

I’ve given up. It’s so convenient to my home, on the way to and from work but the pharmacy is pathetic. I can’t believe they get away with this crap! The auto prescription refill is a joke. It would work well if there was follow up. You call it in, they say it’s ready next day and you go to pick it up and they failed to tell you that your insurance requires a wait of a few days to qualify for coverage. Or maybe they lost your prescription or forgot to call and let you know they are out of that particular medicine. What a waste of time. What a bunch of unprofessionals. They must have fallen asleep during the part of about customer service. Go elsewhere if you want to keep your sanity. They probably ran out or misplaced the bottle of your anti-​depressants anyway.

I have to agree with the other reviews on here. They have a strangely complete selection of items for being a drugstore. You can get anything that you need and that’s why it’s often my first stop before a hike or when I come into town. Employees are friendly and able to provide help when needed.

Five stars for Manish, the assistant Manager. I called ahead about a wheelchair. He took the last one and pulled it off the shelf and held it for me until I got to the store. He then helped set it up to fit me, while giving me a chair to sit in, in order to get off my crutches (The same crutches I also purchased there the week before.) He went out of his way to be super helpful. Thank you!

I never use the pharmacy but as another Unilocal-​er wrote, they have an oddly amazing selection of stuff you need, and stuff you can wrap up and give in a pinch. If you have a small child to buy a trinket for — just because — check out toys and kids’ learning games and books.
They’re also well-​stocked for every holiday. I’ve shopped here for years and picked up everything for Halloween. This Christmas their lights and wrapping and odds and ends beat anyplace else in Southern Marin. At a drug store? Go figure. Also their Walgreen’s brand merch is fine and cheap.

I walked right in with Ruggles (my dog) and nobody said a word. Some of the employees smiled at him and still asked me if I needed help finding anything and others simply ignored him. My Walgreen’s experience was greatly enhanced with the company of my little buddy!

Order online.
Drive thru pharmacy. .. .. never leave your car.
Express pay. .. .. no cash leaves your pocket.
Less than a minute and you are on your way.
COOL!

HULK SMASH ! !
Props to this place for having a decent sweater and t shirt for sale at everyday low low prices ! !
$ 2.99 for a Dodger blue t-shirts…whhhaaat?
$ 4.99 for a Hulk green sweatshirt… in my size… score !
Man, my Hulk green sweatshirt is soooo F ‘n Fugly… it’ll make hipsters envy me.
Oh my gawd, dude, how come those mexicans always know where to find the good sh*t, maybe they get it from there uncles… and stuff.
The back story…
My sis n’ I went to Muir Woods to go on a killer hike, which we did… but on our way back down… it started to rain ! Well, what else were we to do but forge on… so we did.
When we left the woods, I remembered The Walgreen I saw on our way up… so we stopped in anticipation that they would have t-​shirts, sweaters, overalls… whatever !
KU ! They do…
Ok…let’s see…
Black…hmm…too small… nothing over Medium
White…same ordeal
Blue…only Large
Orange…well, actually Folsom County Orange… cool, but only Large
Yellow…aaaaaaaaaaaaaaHELL NO ! !
Green…XL…hmm…it’s not so bad… sh*t…I’m only gonna wear it from here to there… fook it… green it is !
Go pay… friendly cashier, btw… actually help me locate the clothing aisle… Leave…
Walk out to the car, where my sis is waiting…
She took one look at my newly acquired sweater and looses it ! !
(Ka ka ka ka…(yeah she cackles) Ka ka ka ka ka)
No jodas… fook you !
In defiance to her… I shall keep my misunderstood Hulk green sweater… I’ve grown to love it in the past few days since acquiring it.
It was really cheap.
It kept me from getting a cold… much props !
It’s really warm… and
It’s really green.
Hey…it’s not easy being green ya know… www​.youtube​.com/​w​a​t​c​h​?​v​=​h​p​i​I​W​M​WWVco

Who knew a Walgreens could be so much to so many? The pharmacy is the best, with smart people and fast service, and the product selection is dizzying. Not to mention fun cashiers.

Now this is a Walgreen’s! Leave it to Mill Valley to have the best, right?
Lots of stickers! Amazing selection of Shampoo, Dish Washing Detergent and Condoms. Candy, candy and more candy!
Oh, and there is a drive-​thru Pharmacy. Listen to tunes while you gets your meds, baby.