White Glove Mobile Detailing

First off, I CREATED A Unilocal profile just to write this review! BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE!!!
Secondly, if I am able to give ZERO stars, I WOULD!
This guy came to my work, detailed my managers car and told her the day before that her 4 door sedan was going to cost $ 150, his website displays $ 150. After finishing, he wanted to charge her more because his excuse is HIS WEBSITE IS OLD AND NEEDS TO BE UPDATED. BULL SHIT… THEN UPDATE IT!!! Well, my manager did not pay him extra.
But after doing my managers car, it was my turn on the same day. I think because of the conversation he had with my manager that he knew he couldn’t try to squeeze extra money out of me knowing my manager will inform me of his bull shit. So 1 ½ hours into the job, I walked out to check on the guy and what do I find… MY CAR LOOKS EXACTLY THE SAME WITH MAYBE WINDOWS WIPED DOWN. HE THEN TELLS ME HE USED CLAY, DETOXIFICATION WHAT EVER THE CRAP… AND THAT IT LOOKS «UNFINISHED» BECAUSE THERE’S NO WAX ON IT YET.
I have gotten my car detailed before, and this had to be the WORST job in DETAILING HISTORY! I wiped my hand underneath the door handle and there was dirt, I checked side mirror corners and there was dirt… AND ON TOP OF ALL THIS??? THERE WAS WATER MARKS ALL OVER MY CAR FROM THE PREVIOUS WASH, DIRT AND GRIME ON MY HEAD LIGHTS… AND THE LEATHER SEATS WERE EVEN CONDITIONED!!! I’M THINKING, WHAT THE HELL AM I PAYING THIS GUY FOR?
So basically, he wanted to charge me… not what his website said which was $ 125 for a coupe, but MORE… BUUUUUULLLLLL SHIIIIIT!!! DO NOT USE THIS GUY, HE WILL RIP YOU OFF… HE’LL WIPE DOWN YOUR CAR AND CALL IT A DETAIL THEN CHARGE YOU EXTRA FOR IT!

If this business performs service like the way they drive, I would keep away :(The driver of the White Glove van this morning almost caused a huge collision on Skyline by speeding and weaving in and out of traffic and then cutting me off with barely an inch to spare. Not cool :(
I called the company and spoke with Jeremy (owner? employee? driver? Not sure). He seemed happy to take my call since he thought I was a business opportunity but as soon as I explained why I called and what happened, he grew abrupt and said that he was unable to talk but to leave my number with him. Sorry, but not going to leave my number!
Jeremy, it is probably best not to give the brush off to someone who was obviously shaken up by what had just occurred. Because one of the ways a business gets a positive reputation is by having favorable customer service. Also, if you are going to advertise your business via a service truck, make sure the driver is schooled on the proper rules of the road. Because White Gloves attempts at marketing their business just failed 100% with several drivers this morning. And resulted in a very negative Unilocal review I’m afraid.

I think the service is a great idea, and his attention to detail was very good on the interior. He focused on the difficult areas within the car.
He was also on time, and came prepared. He also did not push for the «extras» which I appreciate.
But I didn’t feel the value was there which is what is limiting my stars. The prices on the website say one thing and then he quotes more or a «range» — and says the web site is not updated. Well then update the site. And I went with the range, thinking it would be on the high side, but then had the car washed and cleaned prior to him coming, so then I would think it would then be on the low side. Plus, we have a corporate discount. In the end it was a «wash» because I paid extra for him to come on Saturday.
I think the interior was 5 star. I am not so much on the exterior. A detailing should handle minor scratches, buffing and a solid wax job. He spent 35 minutes on the wax job and missed some major scratches/​paint (from other cars on the bumper).
I would consider using him again.

I saw the review that Leslie I. wrote and decided to give White Glove a try.
All I can say is, WOW! Jeremy is great. The appointment was easy to make. Jeremy answered the phone right away and it was easy enough to pick out a time.
Jeremy came to my home right on time. He came with everything and all I need to provide is electricity and water. We went thru all I wanted to do. There were some problem spots in my car and Jeremy pointed out very straight forwardly what he can do, and what should be left alone.
I then left him alone for 3 hours, and when he was done and I saw my car, I was in awe. It doesn’t look like my car. He deoxidized, clay, and wax the car and make the finish look new again. BTW, I have a 97 Porsche 911. I took a leap of faith based on Leslie’s review, and I am very glad I did.
Best of all, Jeremy’s price is extremely reasonable. He charged $ 200 for my car including glaze and scotch guard treatment.
HIGHLY RECOMMENDED!

White Glove is such a handy service and it is mobile so you can really get your car detailed most anywhere. They are impeccable with the detailing work that it takes to get a car sparkly and shining, even glowing! In fact I think I am going to call them pronto as my vehicle seems to have a lot of much on it inside and out. And White Glove does clean, inside and out.
White Glove likes to do their work on the Peninsula. But will come to SF and do their work as well just for you. At the time you want, at the place you want.
This is a luxury service but really, you feel like a new person after you have had your vehicle attended to.
Use this service! you will not regret it!