My experience with Shandell’s was very poor. I ordered a lighting fixture via their website, paying through PayPal, and immediately received an email confirmation from the company. After two weeks, I emailed and called requesting an estimated delivery date, but never heard back. I called five more times over the next two weeks, during their normal business hours, and left messages requesting a delivery date — and no one ever called me back. I emailed several times too, and even sent two messages through their contact page, and no one wrote me back. Finally I requested a refund through PayPal, and 10 days later they credited my account, ruling in my favor. Avoid this company. They shouldn’t take orders if they have no intention of shipping merchandise. I’d give zero stars if I could.
Ellen c.
Évaluation du lieu : 1 South Kent, CT
Susan Shandell is an unethical business person. She wires fixtures such that they are dangerous and can easily cause fires. She is highly dishonest and has actually stolen money from me and my husband. Although she repeatedly promised to return the monies, over a period of a year, she allowed her last check to bounce. This woman should not be allowed to buy and sell anything from anyone.
Mike W.
Évaluation du lieu : 1 Chicago, IL
I wish I could leave ZERO stars! This company should not be in business. Ordered a product on 10⁄25 and haven’t gotten it a month later. I have called and emailed endlessly with no response. Do not bother! I hope I one day get a response or my money back. Maybe they went out of business, that would be the only excuse for this garbage of a business. Upset!
Michael z.
Évaluation du lieu : 4 Pawling, NY
lovely store not for the bargain hunter, but you get what you pay for. QUALITYWORK!