SERVPRO of Freehold

We hired this company based on our environmental consultant after mold was found in the basement. Although the job was eventually completed satisfactorily, the way that they handled things would make me reluctant to recommend them to anyone else and the environmental consultant has stated that he will not be recommending the company any more.
Specifically, what happened was that ServPro came into clean up mold. It took over a week to schedule the start date, but that wasn’t terrible. They then did their clean up and failed the mold test. After 10 days, they came back in to re-​clean — obviously not a top priority. Failed the mold test again. At least this time it only took them a couple of days. Third time was the charm — finally passed. They knew we were trying to get the house on the market and they a) cost us a month’s worth of expenses (inc a $ 400 electric bill) and b) cost us a potential buyer. We asked them to negotiate our bill and got a nasty response.