Abbott Auto Service

I took my car in because it was making a knocking sound. The owner said it was the brakes so I paid $ 375 to have the brakes changed. The knocking sound is still there.
I took it in again. This time the owner said it was the side lower ball joint so he replaced the ball joint and charged me $ 358.75.
The knocking noise still persists.
In total, I paid more than $ 700 but Abbott Auto did not fix my problem. I can only guess that they don’t know what they’re doing.
The facility is dirty and everything is in chaos. Don’t go there for repair !!!

One of the best places to get your car fixed and the owner Is awesome. He always gives it to me straight up and that’s what I like from a mechanic. I have been going here for over 5 years now and recommend this place to everyone.

I have coming to Abbots for the last three years. These guys are the most truth-​worthy mechanics that I know. They do quality work and use quality parts. They are also the best deal in around.

Thoi is a good honest mechanic that I trust. He replaced my transmission in my old car and found me the cheapest refurbished option available. Also, when trying to get my tires rotated, he told me I didn’t need to rotate them. Lastly, I had some paint scraped on the side of my fender and he removed it free of charge.
Don’t judge their garage by how messy it is. Just know your car is in good hands.

These guys are unbelievably honest. They do not seem to be interested in making lots of money. Multiple times, they have not charged me for looking at my car and then recommended that we go with a cheaper alternative. He is genuinely interested in helping people!!! How refreshing!!.

What a great place! I had issues trying to get rotors and pads installed at other shops. These guys gave me a great price and when we discovered that the online retailer sent me the wrong rotors (my parking brake wouldn’t work) they swapped the correct ones a week later for free! Very nice owner as well– I will be going here for all my car needs.

One of the door can not be opened from inside, I thought it is a big problem. I came here and told the boss (I think he is) the problem. He just came out with me and fixed the problem in sec and for free! Magic ! I am in the car right now! Thank you!

Great and prompt service. Don’t let the shop appearance fool you. May not seem like a lot but rates are reasonable and the guys are friendly and honest. They even allowed me to bring in my own parts and just charged me for the labor (most places won’t do that). Parking can be a little challenging so probably bring someone with you.

This is my first time here. I made sure to come before noon as a lot of reviews mentions oil changes are only taken between 9am-​12pm.
I arrived at 9:05, walked in & one of the guys greeted me right away. I told him I needed to get an oil change. He asked for my keys and said it’ll be ABOUT 15 minutes. Sipped on my coffee, did a little reading on social media & when it was 9:25, my car was ready. Good timing!
This place is easy to find, guys were friendly, quick service & well priced. I’m good to go!
2007 Honda CR-​V = $ 30

Quick tyre repair service but the guy hoodwinked us seeing that we needed to get this done in a hurry. I called to confirm the time they would take to repair a flat tire and the owner told me he would do it quickly for $ 10. No wonder we went there and after repairing the flat tire he asked for $ 15 completely lying in our faces saying that he never said he would do it for $ 10. I would have paid $ 15 anyway but this was a pretty sneaky trick to get customers to ur shop.

He screwed up my Mazda 6 and I ended up losing lot of money. He hold my cars for days together, because of that I even spent on rental cars. Till the end he didn’t fix the issue, instead he added lot of problem

Came back because I trusted them from the previous repairs (see below) and I needed another repair. They charged me $ 80 for a job that Firestone would have charged me at least $ 600 for, and the problem went away! So accommodating. This is the most honest shop I’ve been to. I’ve referred my family to them and they’ve had the same experience — excellent customer service and prices can’t be beat.
Copied my review from 12÷6÷15:
Hands down best auto shop in the Bay, these guys are my go-to’s for anything. I took my car here once and loved the service; came back because I liked them the first time and it was consistent every time. Great prices, excellent service, and very, very accommodating. No charge for diagnostics. Only thing I would point out is that their lot is very, very crowded but that’s prob because they’re so good.

This is what I see from this business.
I ve been coming to this shop to get my cars worked on. They are honest hard w I ring people. Would recommend to anyone looking for auto work done around the area. 5 stars

They spilled oil, I’m not even ¼ mile down the street and I can smell the horrible burning popcorn smell already. They got grease all over my carpet, door, and steering wheel. There is no separation of the customer waiting area from the shop, so the impact wrench will be pounding on your eardrums and you will get all kinds of second-​hand smoke because they smoke inside! While working on your car! Wtf.
Never coming back.

Great service here and decently priced. I always take my estimates here and they beat those substantially.
Very busy but you can leave your overnight to be worked on early the next day.

Great and sincere mechanic. He will not cheat or ask for what is not required to be change. Sometime they got too many car on Sat. Expert in Japanese car, and able to fix European car in lowest price in town.
Highly recommend.

I went to have an oil-​leak inspected on my year 2000 model Toyota Camry. Abbott’s mechanics quickly found out that the leak was quite harmless (since it was an old car). My breaks had worn quite thin, however. They replaced both front and back breaks for $ 330 — quite a deal.
Bonus — there’s free wifi in the waiting area.

When I’m too lazy to do the routine oil change on my car, I can count on Abbott to get it done fast and at a low cost… almost the same price I’d spend buying the quarts of oil and filter when I do it. I just have to arrive when they open at 9 am to get that ‘fast’ service. They also perform a mini-​inspection on my vehicle every time it’s up on the rack. Saving money and saving time… totally worth it!

I recently decided to get a major (preventive) service done on my car. I went with them for obvious reasons. Their mechanics are trustworthy and thorough. And the price was very reasonable… compared to other places.
They have a coupon deal in the local newspaper, for major service on all cars which include transmission oil service. Unfortunately, the transmission oil for my car was at a higher cost, which made the coupon invalid. Regardless, I was still saving money for the major service, so it didn’t bother me. Besides, they need to get paid for great service, right!
The owner also let me know how much life I have on my tires, and gave suggestions on rotation.
Best of Milpitas indeed!

I always forget to do a review for this place but my mom has been coming here for awhile now and they are good, honest people.
If there’s nothing wrong with your car, they’ll let you know instead of lying and taking your money. They’re hard workers and try their hardest to get cars fixed ASAP.
They are a good AND honest car shop which is really hard to find.

If you really want to save money, take your car here. This «my friend» save you a lot of money with a quality job. I had a 2006 Volkswagen passat and one day on my way to office I started a sudden increase in noise coming from the engine. I reached office and was little scared. Recently some engine work was done. So was not sure what was causing it. I called Capitol Volkswagen and they asked me to take the car there. I was not sure whether to drive it or not.
I called AAA and the driver came. He was such a nice person. He looked into the car and said it is some issue with exhaust and told me that I don’t need to tow it and its safe to drive (though sound will be here). I took my car to capitolvw and they recommended replacing the catalytic converter. Also there was another recommendation to replace the purge valve. So the total cost (parts+labor) was around 2100 $.
I did some research and talked to few folks. One of my colleague gave me the reference of Abbott Auto and I went there to talk to him during lunch (close to my office). He asked me to bring in the car there and said it may be possible to repair it (dealership generally dont repair, they always replace). The guy in dealership also said the muffler shops may be able to re-​weld (fix) it.
I took my car there and he looked at it and said it cannot be fixed as its broken at the end. Also recommended to put the original. He took the original estimate and parts from the Volkswagen quote and asked me to call Sunnyvale Volkswagen to see if the parts are available. I got the estimate for the parts. Next day he fixed these problems (both the jobs) for a total of 1350 $ with tax. He put the original parts, so cannot save much there. So basically I was able to save around 1000 $ in terms of labor by going there.
I strongly recommend this place. Now onwards Im going to get all my repairs done here only. Initially I was not sure if they work on German cars. But these guys are good. If you want to save money, go here. you wont be disappointed.