AJR Watch Repair

Terrible place and you should never ever go there. Don’t let the age of the gentlemen fool you, he knows what he is doing and is very good in that which is fooling you and overcharging. I approached the shop to fix my wall clock which he charged $ 45 for labor a new clock hand and the actual small box as he claimed he cannot repair it and needs to be replaced. It took a week to fix it and within 3 days of fixing, the clock stopped again. The place is a bit far from my place, so I decided to check it myself and found that the shop had not given the new part and just tried to fix the old one as I was able to locate a small scratch which I know was there on the older part.
The only reason I didn’t go back was I received a replacement from the actual product seller and didn’t want to go back and engage in another conversation and struggle to make him understand in plain English. Sometime you feel they do understand but somehow just pretend they don’t as it just more convenient.

Always great place to get my batteries replaced; single elderly Filipino gentleman works here and he’s always super nice. Gets the job done and has all the tools at hand. Only dock is because he always changes the price on me so I have to remind him I’ve been coming only to him for the past 3 years for the same watches. Zdefinitely check it out!

Brought my watch here to poke another hole in the leather strap. Quick and free. Thank you.

Bad customer service. No greeting. No acknowledge what so ever. May be good service when it comes to watches but when your on the run you would like to know how long to wait.

Been paying $ 9.95 for battery replacement and today the guy wants $ 12.95. I told him I’ve been paying $ 9.95 for the same watch and he said that he doesn’t do it for that price! I even showed him the receipt with the $ 9.95 price and he said the receipt was for a different watch! Will not be going here anymore for sure!!!

First off, the booth itself is located within the seafood city market. Now on to the review I came here to have my leather band hole punched. The owner said the work was very easy and did it for no charge at all! Very nice man. Come here for your watch repairs and adjustments.

I had trouble finding the place as it is inside the Seafood City. I waited for about 15 – 20 minutes while the guy behind the counter attempted to find a key blank for another customer (no luck, he sent them to home depot) and then changed the battery in a woman’s watch. My turn, I give him my watch and tell him the crystal is broken and needs to be replaced. He tells me it will take 1 – 2 weeks and cost $ 35. I said I would think about it. Went down the street .01 miles to JL Watch repair, he replaced the crystal in less than an hour and charged me $ 15.

Very slow service! If you’re gonna go here, make sure you’re not rushing coz it sure will take an hour of your time… Frustratingly slow!!!

Needed to get a new battery for my watch, nothing fancy, it is a ladies Swiss Legend Karamica White.
The kiosk is located outside Seafood City and there is a elderly gentleman who tends the place. Looks like he also makes keys as well.
It took him about 15 minutes to change the battery of my watch which was fine. I didn’t mind the wait.
Why the 2 star is because when I asked for the price and the guy quoted me $ 12.95, so with tax it came out to be $ 14.02. However, after I paid, I see a sign stating $ 9.95 plus tax for battery and installation. So why the $ 3 discrepancy? It wasn’t a fancy watch. He didn’t have to repair the watch or remove any links to the band. ARGH!
See the photo I posted of the price he listed and the price he charged me.
If the price is $ 12.95, then he should take the time to change the sign. After all, the current price is just written on a piece of paper with a sharpie.
Disappointed and wouldn’t recommend others to come here despite the convenience.

Got two watch bands length adjustments (Timex, Casio) here. Each time, the owner took around 5min to fix it, charging $ 7 as posted on his sign. Although my friend knows of another watch place that charge $ 5 somewhere in East San Jose, I find this owner knowledgeable and honest about watches, but I wouldn’t consider him the cheapest watch repair out there. Unlike some people, I like to save money yet I’m willing to spend a little bit more if I see that the person is skilled in their profession. That is why I come here. After my watches were adjusted, he asked me to put it on and he watched how my watch moved on my wrist. He could tell that it was initially too tight and so he took it back to loosen more until we were both satisfied. Each tap of his hammer is delicate, precise and intentional. He’s not just banging around his tools aimlessly. I consider myself a picky, demanding person especially when it comes to detail-​oriented things. And, I like this guy. Too bad I don’t have a ton of watches to fix, but I’ll definitely refer my friends to him.

As a rule of thumb, I give any businesses a standard 3-​star rating and change according how well or poor the overall experience is.
I was coming from work and I needed my watch battery replaced so I Unilocaled and stumbled onto this little business located inside the Seasons Plaza in front of Seafood City. My first impression of this place was a modest and kept little kiosk. When I approached the guy that was tending the kiosk store, I asked how much they charged for service. He immediately says $ 12.95; I was shocked enough that my jaw literally dropped. I don’t know how much watch services cost but I knew I was being lied to (especially if it’s only to replace a battery). I reluctantly handed my watch just to get it over with since driving to another watch store seemed illogical. Besides, I lived close by and I just wanted to get it over with and go my merry way.
As he’s replacing the battery, I walked around the kiosk and I happen to see a sign that says they only charge $ 9.95 + tax for watch battery replacement. I would have just accepted the service fee and have taken the loss if I didn’t see the sign, but I was appalled that this guy had the audacity to lie to me when they had a sign out the whole time. I am unsure if it’s because they didn’t have enough customers to keep their business afloat so he felt justified to charge extra, or if he’s basing the cost on how I was dressed. I mean really; if you are going to lie to me, at least put some effort and put the sign away. *Hence the minus 1 star from my standard 3-​star rating scale*
Yes, I could have gone back and made a big deal and complained, pointed out his mistake, and probably received the difference back, but that would have seemed petty. Besides, If a business like AJR Watch Repair would need to deceive their customers to earn profit, they must be desperately scraping by. So, I guess what I can take from this place is the loss of $ 3 was worth the experience knowing I will never return nor recommend this place to anyone since they have proved to me the type of business they operate.

I am so happy I found this place when I had to take all my more expensive watches to a far away place for quality workmanship. Based upon the other Unilocal reviewers, I stopped in to visit this location with three watches in hand. I have to say, not only did the gentleman do the repairs quickly as I watched, it was all done with the utmost quality and care. Now I have a new place to take all my watch or battery needs and the pricing was just about right too.

Thank you Kuya Will for your fast and efficient watch repair & service. Keys are also made here.

Really great service! The owner is very friendly and I only paid $ 5 to adjust my band. He does the job right in front of you so you can make sure it’s properly done. It also took no more than five minutes to get the job done! I’m definitely coming back to this booth!

This watch repair place is hard to find. After circling the parking lot hoping to see a sign that said AJR watch repair I parked and found it inside the seafood city entry way. The gentleman was quick and efficient when changing the battery, I didn’t have to wait at all even though he was working on other things. The watch battery was as others noted $ 9.95 which is comparable to what other places have charged in the past. I like being able to see my watch while it’s getting changed so I can be assured nothing breaks. I’ll certainly come back to AJR in the future.

I came to AJR Watch Repair today to have 2 watch batteries replaced and 1 watch band shortened. I only had to wait a few minutes while another customer was having his work completed. It took about 10 minutes to complete all of the work I requested. Everything was done professionally and quickly.
I had a negative experience at a watch repair store located in a nearby mall a few years ago. I was pleased to find AJR and I will definitely recommend them to friends and family.

Cost of the watch bands are a bit high. I just needed to replace the loop on my watch band. He didn’t have any and was going to charge me $ 5 for a used loop which he pulled out from one of the old bands (left by customers) which he kept for parts. I said, «No thank you!»

It’s located in the center of the Seasons Plaza and the front of Seafood City’s grocery entrance.
The guy here is cute and old! I went up to him and asked him to change the batteries on my dad’s Burberry watch. He gave me a quote of $ 10 and replaced the batteries and even adjusted everything for me in 5 minutes and I was on my way.
The other girly watches on display are fun to look at while you’re waiting.

I only write reviews when I am really happy or when I really hate a place.
This guy rocks, I have had this stupid Swiss Army watch for 4 years, since day one the band keeps unlocking itself, Victornox says it is within tolerances, other watch shops said sorry you are SOL.
This guy spent some time, dug through his bins of parts and fixed it for me.
Replaced two batteries and fixed an ‘unfixable’ watch. I dunno he is pretty bauce to me.

I had two watches that needed new batteries. Noticed that AJR was offering a 2 for 1 battery deal so I decided to gave them a try. The shop is kiosk inside the mall. The man worked in plain view and was done in 5mins.
They also made keys.