Elite Recycling Services

They don’t return calls. They don’t answer their phone. Even when you email them off the contact page of their website… no reply. Enough said.

Inaccurate always different when they pay even you know it suppose to be more… Well at least you get something

worst customer service ever! dont greet you, type your name wring in their system, speacks spanish and not english. dont recommend people going there! fuck that place!

This establishment no longer takes e-​waste, although the website and building signage states that Elite Recycling Services does take it. I was very disappointed, as the Montague Expressway location in Milpitas, CA had always been very conveniently located. I ended up driving to another competitor to dispose of my e-​waste.

I was hoping to build a relationship with this company because my shop is near by and I recycle a lot of aluminum. Unfortunately when I went to sell them my scrap aluminum they offered me .05 cents per pound. You have got to be kidding. Thanks, but no thanks, I will take my metal elsewhere.

Raining hard outside and no one coming here. They wouldnt even let us park closer to the door to just unload. Really we are not blocking anyone. They need to be abit business friendly and stop being an a-​hole.

Years ago they were good, new management me thinks just greedy, lazy and rude.

Looking to be environmentally friendly and earn a little cash? Here is the place to go.
The Elite Recycling Services is nearby Great Mall so don’t miss it. There are some pros and severe cons to this place though.
Pros:
They have a wide parking lot and lots of space for you to do your sorting. Just be careful of broken glass on the ground as it is common for people to accidentally drop glass.
There are large bins set out for you so that you can begin sorting without anyone assisting you. Just flip them over and get sorting!
The hours are very generous. They are open from 8 am to 4 pm so you can go whenever is right for you.
Near the large bins there are garbage cans for any trash you find while sorting, and a liquid bin for you to dump any liquid that remains.
You get spare money for recycling!
Cons:
Categories are not very clear. They have spray painted on the wall the categories that you should be dividing your recycled items into. However, it doesn’t tell you all the nitty gritty details that you should know. For example, glass bottles need to be separated by color: dark brown, olive/​green, and clear. Also, plastic containers need to be separated if they are clear versus opaque/​cloudy.
What they accept and do not accept is unstable. We came here last year with tons of glass including wine bottles and beer bottles. They accepted all of these Summer of 2013. However, this Summer (2014) they no longer take WINE bottles. A worker came out after we had already sorted glass bottles by color and said we had to resort and take out every single wine bottle. Wine bottles can be recycled here but you will receive no cash value for them.
RUDE. The worker we were assisted by today was absolutely rude and had such an impolite attitude. We had no idea that they didn’t accept wine bottles anymore and didn’t know all the specific categories that recyclable items needed to be placed into. The first time he said, «No, no wine bottles. Take them all out!» The next time he came to us was after we had sorted the wine bottles and saw that our plastics weren’t sorted correctly. With an offensive tone demanded us to «Do it again. Go! Grab some bins and get to it!» It was as if we were no longer customers and citizens. I was completely shocked.
After today, I am hesitant to ever come back here to recycle. If the workers continue to be this rude, I would rather recycle elsewhere.

No handicap parking, walked in asked for help to unload some e-​waste and the guy ggave me some crap and questioned me on how I got it in my vehicle. I told him I could not lift much and just wanted help so he proceeded to keep running his mouth off and took the 3 items out of my back seat and tossed them on a flat bed I will never go here again!!! VERY RUDE AND NOT HELPFUL!!!

Miguel is really cool and gets you in and out quickly. The place is always clean and they do a great job!

Very cheap cheap cheap as in cheap don’t go here… I went there in the morning to recycle for money my 30 pound scrap metal i ended up giving it away they don’t take below 500 pounds you should have 500 pounds or more scrap metal before getting paid plus rude service.

ELITE RECYCLING SERVICES
Good place to stop by if you want to make some quick cash by recycling your plastics and glass. Only pain point is the separation process, where you have to separate all glass bottles by color and they don’t accept all plastics bottles… only the CA CRV ones… too bad they don’t recycle them all. After all, plastic is plastic…

I originally did a review on Elite Recycling about 18 months ago. At that time, I gave them a 5-​star rating.
NO MORE. I took my recycling there last week, and I had three major disappointments. I’ll save the worst for last.
It no longer makes sense to recycle aluminum CRV cans here. They pay too little. Look in the Pennysaver for several other recycling sites that will give you 25% more than what Elite Recycling pays.
Second, Elite Recycling now requires that customers sort their recycled bottles into colors — something that I was not prepared for and cost me an additional ten minutes while they helped other customers. Elite did not originally require this, and that was one reason for my higher previous rating. (We do not consume bottled beverages by color — they are inevitably mixed.)
Third, when I brought these two concerns to the attention of the cashier, I received a very superior and untruthful response. The woman who was giving my me my payment boastfully proclaimed «I’m an Owner of this operation». OK, but how does that affect me? Well, her attitude quickly became clear, as it was apparent that her proclamation of ownership drove their entire customer interaction.
When I mentioned their lower redemption price for aluminum cans, she quickly said «They can’t be making money at those rates — it just doesn’t make sense». This statement is absolute b******t, as those competing companies have paid those higher rates for years. They’re not charities. I interpret this as «We want higher profits, so we’ll not pay you as much as competitors».
Not only did I not appreciate her supercilious attitude, her answer was seemingly some sort of justification of the fact that they make more money by paying less to their customers. Frankly, I don’t care about her business model — I’m the customer. She seemed to not understand this concept?
I then told her that sorting the bottles into colors caused their customers quite a bit of extra effort, something that was not required by the California State requirements. I mentioned I’d never been required to do this before. Her answer:
«That is not true, we’ve always required this». When I told her that I stood by my statement — they’d NOT required it, she in essence told me I was lying or mistaken. Neither is true.
Her attitude overall was similar to these two issues I raised to her. She was RIGHT, I was WRONG. I’ve not seen such deceitful or customers-don’t-matter attitude with any merchants.
I would recommend that all recycling customer investigate the rates paid for aluminum cans at other redemption centers and take all their recycling to those who pay more and have better attitudes!

Been here tons of times. Great friendly staff! Very helpful!

Clean, informative on the different recycles they’ll take and friendly. Also, the place has a sink where you can wash your hands with nice smelling soap– who does that at a recycling place?
Only con– no vending machines for sodas/​waters for those folks who after sorting 17 containers of recycle is thirsty and sweaty– LOL. But I won’t fault Elite for that, still 5 stars…
See you in 8 months…

We have found that Elite Recyling not only gives us great pricing on our metals but prompt timely service on our pick ups. Jaime, the owner stops by at least twice a month to see how we are doing, I call that great service and thats what we take pride in as well, so they get 5 stars, George SGK Home Solutions

–Nice and clean facility.
–Friendly, helpful employees/​workers.
–Coupon online for $ 1.65 per pound aluminum cans.