Jeanne’s Nail Spa

I found Jeanne’s Nail Salon when she had the shop open for only two weeks. The shop is nice and the girls are all talented!!! I love the girl who does my pedis… she always does a wonderful job and the designs she does are just short of masterful. I highly recommend this salon for anyone… but…remember to make an appointment!!!

Asked for fake nails. Took very long. My nails ended looking cruced. They were very thick. Asked for an ombré look the color ended up falling on side of nails. They suck would not recommend Ever! Plus very pricy for their job done.

This place is great and the staff is friendly! I just started getting my eyebrows waxed here as well and the lady does a great job. They are usually busy so be sure to call in a few hours before You plan to go.

Love them. Thank you so much. I will be back !!
Milpitas
They were quick even tho, they had customers already in there. I didn’t have to wait long. & plus their Super nice.

Great service for an awesome price! I used to go to a nail salon in downtown Sunnyvale and always paid the high price due to the great quality. I’m so glad I found this nail salon.
Lisa did an awesome job! Had a nice relaxing pedi. Did gel French tips for my hands and asked Lisa to do a design for my ring finger. Lisa recommended a design and I went with it. She commented that she likes to take care of her customers and make sure they look great. Such an awesome attitude. Love my nails! I’ll definitely be back. Oh and the price is soooo much better than the previous salon I went to. Thanks Lisa!

Great service, fast and very affordable! Happy to finally find a nail place I like near my office!

Currently, the building is under construction and very hard to find, but it’s near the Orchard Hardware. It’s worth the hunt because this place is deceptively great.
I had Kim do my nails. She’s super sweet and very efficient. She did a beautiful job on my French manicure and pedicure. She’s gentle as well, which is great since I have sensitive skin.
My fiancée had Lena and she was amazing as well for both a manicure and a pedicure. Neither Lebanon or Kim tried to upsell us which is always a welcomed plus.
Great experience!

Just come when you have appointment. Otherwise, go somewhere else. Even you have appointment, they rush and of course not doing a good job. I’ll go somewhere else from now on. BTW, I think they have a problem treating people equally. They seem to be nicer to the American (white folks). Be prepare because you may get a lawsuit.

I went here as a last minute decision. As I walked in, I noticed the place was really small. The workers looked at me and walked past me but I was not greeted at all… I waited and finally one lady asked me what I wanted. I got a pedicure and manicure. The lady that did my pedicure cut my nail way short than what I wanted :(I’m pretty disappointed because it’s to the point where it’s past the meat and now I can feel my toes hurting. Also throughout the pedicure she was rough and I was not comfortable, it also smeared the next day as she put way to much polish on for it to dry. I feel like I wasted money because now I have to deal with pain waiting for my toenails to grow and repaint it. Probably won’t be returning here again…

Lena is the best! I came for the first time for Mink eyelashes after a recommendation from one of my friends. She was very professional and sweet. It was relaxing and we made conversation during the time she was doing my eyelashes. Before she starts she even puts a blanket on you so you’re comfortable while she’s doing a perfect job on your lashes. I will definitely comeback to her again for my eyelash fill and recommend her to my friends and family. Thank you so much Lena!

My daughter and I had our nails done at the same time. Mine came out great with no complaints but hers kept popping off at a rate of one every 1 – 2 days.
While they did fix them for her, the lady who did it was argumentative and it was obvious they were talking about the situation in Vietnamese and laughing by the way it started across the salon and ended with the one across the way looking at my daughters nails over the shoulder of the one that did them.
I was skeptical about coming back for a fill based on a situation I observed on my previous trip… a customer came in, the nail lady told her she was late, the customer corrected her to tell her she was 10 mins earlu for her 5pm appt. She continued to argue with her that she had a 4pm appt. She left the poor lady hanging for 12 mins before telling her whether she would honor the 5pm appt. It was obvious at that time they were talking smack then too because they laughed when the customer stepped outside and rolled eyes. Not very subtle.
My take… hope that you get the lady that does a good job and you don’t mind smack talk in Vietnamese and a little frustration from argumentative folks and you might have a good salon. As for me, I want quality AND customer service. I think I will go elsewhere from now on.

Today was my first time here and I had an excellent experience! I called ahead of time around 4:30pm to see if they could fit me in for a mani/​pedi as soon as possible due to obligations at 6. They were more than flexible and had my nails looking great and I was out of the door by 5:30!
The store itself was small, but cozy and well-​maintained. The employees were extremely quick and efficient. They have a good choice of colors for gel nails and the coat looks so great! I will definitely coming back here for my nail care

Changing my review down to 3 stars because of my last experience and I feel that consistency is very key! I got acrylic nails done here and the lady who did them (not Jeanne) didn’t do so well.
She didn’t manicure my nails before hand or push my cuticles down until AFTER the nails had already been glued down. So once the manicure was finished, it looked like they had already been grown out at least a week and half! Even my husband noticed and he doesn’t pay attention to stuff like that.
Also I thought that they were still supposed to manicure your hand, do the massage when getting acrylics? This didn’t happen either. Over all getting a lazy feeling here so going to be look for a new salon!

I walked in at a right time today. I got Lisa and her hands are so gentle and her work is so detailed. Great price here and I understand why they are always busy. I realized that they chat with each other while doing your nails, but I like how she doesn’t talk much whrn she’s focusing on your nails. And when she speaks or had to listen to the news, she wouldn’t try to multitask. Lol
Will be back for sure

Overall, Jeanne’s is a great place to get your nails done.
I came with a friend on a Friday afternoon, but I was sure to call in the morning to see if I could get an appointment. They were really busy on that day, so the earliest availability they had was at 5 pm, which I was more than happy to take. I didn’t request any specific technician, but we found that both of the ladies who worked on our nails were meticulous and did excellent jobs. I showed my technician a picture of what I wanted, and she replicated it perfectly.
I had no problems with being seen on time for my appointment, but I did notice that other customers who had appointments after me somehow ended up having to wait 45 minutes to an hour after their scheduled time. I could see their frustration, and honestly I would be too if I had to wait that long even when I called in. I recommend calling in if you would like to come in, but be wary that on busy days you may end up in a queue.
Now how well did my nails last? They seriously lasted on my nails for over a month; there was no bubbling or little sides that would lift off at all, even when I started filing them down because they got too long. This speaks volumes for the quality of work the ladies did. I’ll definitely return, and I’ll try to avoid their busy times!

Jeanne is great! Super friendly and her attention to detail is amazing when it comes to my nails! I usually show her a picture of what I like to have done and she always exceeds my expectations! All of the other ladies there are so sweet as well!

Another poor customer service salon. I’m going to Sassy Nails from know on. They know not to insult their customers and they provide beverages.
I’ve been going to Jeanne’s Salon for a year now. Their skills are very good, but the shit and ignorant comments they say to you is so insulting. Last New Years, I had my nails done and willingly paid them extra to add art to it. Jeanne whined and complained, «Why do you always demand art?» Guess she didn’t want to and said as much.
This year, I went three times and started to show that I’m pregnant. Jeanne is also pregnant. Of the three times I went there because I like the convenience and how well they do my nails, Jeanne and her workers made me feel like a freak.
Jeanne and her minions kept saying things like:
«you SOOOOO big!»
Or
«look at Jeanne. She’s not that not THAT large»
Or
«When are you due? 6 months from now? Looks like you going to have baby now!»
AND each comment comes with a looked at me like I’m abnormally large.
I’d look pissed off then the country bumpkins would backpedal and give REASONS as to why they need to insult me. I wanted so badly to say something back just as insulting, but I refrained.

I called Jeanne’s at around 2:10pm to see if they had any openings yesterday since I was in the area and desperately needed my previous mani to come off. Luckily, the lady on the phone was really sweet and told me to come in at 3pm. I initially had a little bit of trouble finding the place. lol But the shop is in the same plaza as the Orchard Supply Hardware.
The shop is on the smaller side but it is kept very clean and they have 2 comfy chairs inside to wait. The shop is also well ventilated and there isn’t any loud music playing in the background. Instead they have 1 TV on so it’s actually quite relaxing.
I was greeted as soon as I walked in. I wish I got the names of the ladies working there, they are actually all very sweet. I think today, there was a total of 4 ladies working. I really wish I got the name of the lady who helped me. She alone deserves these 5 stars because she was nice, meticulous, took her time, and overall very pleasant. I got a regular pedi w/​french tips and a gel mani. I absolutely like the fact that only 1 person works on you and they take their time and make sure everything is close to perfect if not perfect. The attention to detail here is fantastic. My pedi was very relaxing and I enjoyed the scrub and the hot towel. Totally worth the money. I want to try the Deluxe Pedi next time. My french tips came out so perfect it’s almost like she used a stencil. It’s seriously perfect. I loved that she checked in with me.
But I think the thing I appreciated most was the mani. She fixed the shape on some of my nails and made sure they were straight. Also she was gentle when scraping off the previous gel mani and trimming my cuticles. I initially chose a purple gel polish but when she applied it, it was sort of lumpy. So we decided it was best to change to a different color. My mani came out absolutely perfect. Another thing I appreciated was that none of them asked me if I spoke Vietnamese, normally all the shops I go into, the first question they ask me is if I am or if I speak it; and it bothers me because there’s only 1 reason why they ask that. This shop is so respectful!
The only downside is that they don’t have a huge selection of polishes. It’s a good variety but it’s not a lot. More specifically not a lot of choices of gel colors but they carry OPI, DND, and Perfect Match. It was nice to see brands like OPI, Essie, and Zoya in their regular polish section.
TLDR; Fantastic service, reasonable prices, clean and relaxing environment. Come in if you want to be pampered in a relaxing setting. My mani-​pedi lasted about 1 hour and 45 minutes. Felt really awesome after especially because they give mini hand massages!

The location is REALLY small (maybe about ⁵⁄₆ workers) and they’re really busy, so if you come in without an appointment, its a long wait. Also, the wait area is about 3 chairs, I saw somebody sit outside. Gel nails are about $ 25 but the polish selection is pretty small.
I originally gave 2 stars but upped it by a star because the person who gave me my pedicure, took her time and was very thorough even though the shop was packed.

(This review does not reflect Jeanne at all). If it weren’t for Jeanne I don’t know what I’d do. I was seriously considering stopping the lady because she just couldn’t make my nails almond shaped. They were so uneven and I thought it was going to get to the point where she’d either have to start over or Id just have to accept the uneven nails. Thankfully, Jeanne came to the rescue and filed them correctly.
The lady who did my nails had her first day today so be warned. She cut my skin while grinding my cuticles away with the same tool you use to grind your nails down before applying the acrylics. I thought you were supposed to cut your cuticles with a nail clipper? But that’s just me.
My skin burned when she put the acetone on and even the cuticle oil. What I found weird was that when she grinded my cuticles down she didn’t even bother to cut them off. They were all over the place. (In the picture, I cut my cuticles myself when I got home)
Jeanne apologized for my cut skin and gave me $ 10 off. I recommend making an appointment with Jeanne only. I don’t know how well the other ladies do nails but the lady I got today was very unfortunate.