Joe’s Tune Up & Auto Service Center

Now I know why this PLACE is very popular with costumers. They’ll do there BEST to educate you and squeeze you IN to get you back on the ROAD.
SALAMAT,
Honda Accord idling issue

Customer service is almost nonexistent. I pulled in there because the place that I usually go Pacific tire outlet just down the street from them was closed. The attitude I received was that they were doing me a favor by even acknowledging me. The last time I encountered such rude behavior was when I was in a town where the color of my skin played a part in people’s outlook on me. In my opinion if you need some kind of service on your vehicle push it past this establishment. I am very mindful at keeping my car well maintained and do not want to ever drive my car with a problem however I chose to go home and wait until Monday to take it to a place that I respect and treat me with the respect due to a person who is a customer. For those of you who have found this establishment to give excellent service congratulations. But if you read the reviews it seems like I’m not the only one who has had problems.

I brought my car in for an oil change despite the reviews I’ve seen.
They were very polite and professional. My oil change was done quickly and my car came out clean with no smudges or dirty interior from the mechanics hands.
I don’t know what happened with everyone else’s experiences but I will continue to bring my cars here for oil changes. They are great on the price of an oil change also

Quick and cheap oil changes, but I dont recommend them for anything else.
You’ll be in and out in under 20 minutes for an oil change, but thats where the good ends for me.
My 2000 Civic needed the radiator replaced ASAP. Extremely overpriced parts. $ 268 for a radiator. $ 118 for a thermostat? Plus $ 110 /​hr for labor. I don’t know where this guy gets his pricelist, but he said «we guarantee our work»
So in the end I ended up paying way too much to replace the radiator, tubing, and thermostat. Honestly he didn’t really do that great of a job for the amount i was charged. See before and after photos.
It gets worse. I get my car back the next afternoon and drive home. Later that night I take my car out and the headlights don’t work. What good is my car if I can’t legally drive it to and from work?
So here I am without a car for another day missing work.

It is good there is ONE star, otherwise i should put ZERO on my review. You are lucky Joe Tune up. I brought my Lexus car to this shop due to check engine light. They diagnosed it and said I need to change the transmission and engine for $ 3700 +/​-​. I took my car back and brought to my other mechanic and said there is nothing wrong with my car. Just be careful about this guys, they do not know what they are doing, have a second opinion, otherwise they will ripped you off. It is already 6 months now and thanks my car still running great. You can just let this guys do change oil or change tires.
I also brought our Dodge pick up for check up due to stop engine after several minutes of running, waited for 4 days to diagnose and after 4 days they said there is nothing wrong with the pick up. The next day I sold it to my friend and up to this date the pick up start and off every 30 minutes. I don’t know if they did diagnose or don’t know what was wrong. I will NEVER go to these shop again.
They are also very poor in customer relations. They don’t like if you mention to them you have other Mechanic that you had been using. Probably they don’t want you to go for second opinion
and get caught with their Lies.

We have been coming to Joes for years.
The past 3 years car repairs have not been up to par. What happened? I take my car in and drive away same issue. I don’t have time to go back and forth and return my car
And still not get it fixed. Last time brakes were squeaking, they said a Rock was lodged in the brake pedal. I took it to another shop and it was serious brake manifold and housing needed replacement.
I almost had a accident driving to that shop.
Pushed the breaks and nothing happened rolled up on curb. Dangerous don’t go to Joes!

I was hit in an accident and my car was totaled so I can not use my package anymore. When I called to let them know and asked if I can let my brother use the remaining oil change, they kept saying that no it is not transferrable then tried to find other ways to disqualify it. It turns out my voucher is expired already and it doesn’t work.
I DID NOT APPRECIATE HOW HE KEPT ON SAYING THAT IT IS NON TRASNFERRABLE. I GET IT… I WAS JUST ASKING IF IT’S POSSIBLE SINCE MY CAR WAS TOTALED. I am not upset at the fact that I cant use it. I am upset with the fact that he was so rude about it and was trying to disqualify it any way he can.

Yup they’re the «as good as it gets!» guys… Been a customer for a long time and just now posting on Unilocal.Joe comes on like a boss but after few conversation, you get the feeling of having a trustworthy friend. Very helpful and reasonable is the main reason, why I find my way back for auto service.

I like Joe & Del. I have taken my cars there a few times. I am currently getting major work done and will write an honest review. For now I will say, great guys, and very helpful. Perfect spot for oil changes.

This place reuses the same filter over and over again. And sometimes not even change ur oil. Theyre gladly take ur $ 25.

These guys suck. I came here with my own oil and filter and I left them both at the front passenger seat.
When I was about to pay, they told me that they didn’t see the filter that I brought. I asked if I can have it back, but they wouldn’t return my filter. They said they will keep it and put it on my car on my next oil change.
I don’t even know if they really changed the oil filter or if they used the oil that I brought.
They can keep it, I won’t be going back.
I paid $ 22. Considering that it would cost me $ 23.99 if I opted for their oil change including their oil and filter.

Trustworthy guys. They remind me of my own uncles who knows cars really well. They performed a starter replacement on my 02 Lexus ES300 pretty well. They allowed me to bring a factory part in from the dealer and just charged me labor.
They also performed my oil changes using my own oil and filters just charging me labor.
They are also sure to use paper mats so they don’t get your interior floor dirty.

I always come here for a oil change. Great deals for an oil change $ 78 for 4 visits, not bad. Hi uncle Joe :)

Good place for routine and interval maintenance for your car. Price is comparable to other mom and pop shop. Regular oil change is cheaper than Jiffy Lube or Speede Oil Change except dont expect your car to be vacuumed or windows cleaned. They offer major repairs as well and that is your option to choose in case your car needed one. They will not start the job unless you have your authorization.

Theres no doubt this place is good for change oil in terms of pricing. This is also the main reason why I became their loyal customer for some time. Aside from minor services like replace bulb, wiper etc.
In relation to mechanical services, I am sorry to say that they are one if not the worst so far based on my experience. Actually, It took me sometime before finally deciding to warn those who are not familiar with car repairs and maintenance, and who might be a another victim of circumstances.
Let me share my experiences for you to understand why I said those strong statements, and warn future customers.
1. Last year, one of may car’s odometer suddenly stop. Instead of going to the dealer which will cost me arm and leg, I decided to just bring it to them. Even though the cost of their diagnostic test is higher than most shops, I still decided to push through since they’ve got my trust and confidence. After the test, they told me that the problem is the sensor connected to odometer thats why it stop working. Their estimate for the cost of labor, and parts is almost $ 800. Since it is not a safety issue I just decided to buy the parts thats needed and let them do the labor. The funny thing is when I went to dealership and try to buy the parts, they said that my car doesn’t have any sensor for odometer since it uses cable. to address my confusion, I called Joe and tell them the situation, and he passed me to Del, the shop supervisor. What shocked me is when Del told me he do not know anything since it was the mechanic who made the recommendation. Considering that he is the supervisor, it doesn’t make sense to me how he can let his mechanic make any recommendation and costing without his knowledge, and how they can give me a quote for something that doesn’t exist in my car. At any rate to avoid any argument, I just kept my hung ups to my self and promise to never comeback again.
2. Few months ago, my nephew who is also driving one my car, had a problem with the break system, and since I told them before that if there is something wrong to the car just bring it to their shop so I can just call them for coordination. Unfortunately, when I called and check the status, they already disassembled the break system and they already have findings, recommendation, and cost estimate. Again, since Im already in the position with no choice, we ended up paying almost $ 1,000 including discount. Since I do not have any idea on the real problem, aside from what they told me, since they did not even showed us the parts they replaced, I just show to another shop (wheel works) the work order they made, and ask them how much will it cost if they will be doing the repair, just for my own peace of mind. Again It was another shock to learn that I payed almost double, assuming its the real problem.
3. To add insult to injury, my nephew ones again brought the same car to them for a change oil few weeks ago. After few days he noticed the engine light was on, and he thought they just forgot to reset it thats why he just ignored it. Now, after less than a month he cant drive the car because the transmission broke down. Coincidence? Maybe, Maybe not. All I know, is when your car undergoes preventive maintenance/​change oil, mechanic should perform some basic inspection on the oil levels, tire pressure, etc. In this case, I still do not know what went wrong this time.
Bottom line, always keep your options open for second opinion, and don’t relate hospitality to competency.

I’ve been coming here since I started driving which was back in 2006 which also was when they first opened. I only come here for their oil changes and never once did I feel ripped off or had any problems.
I moved to San Jose three years ago and still drive 20 – 25 minutes for an oil change. They provide great service, prices and in a timely manner. What more can you ask for? Also they’ve been here for many years, same business owner and staff. Personally that’s always a plus.

Open Sunday
No Non Sense
Quick and Fair

The service at Joe’s Tune Up & Auto Service Center is great and the owner Joe is so friendly and treats you like family.

I just want to share my experience one more time. No up selling definitely under promise over deliver. I have to change the struts in my car, I check around & they have the best price. Thank you Kuya joe
I got my oil change in this facility, big saving if you get the annual oil change. Service is really good, very friendly. And what I love about is they’re open 7 days a week specially I’m a busy person. Thank you for taking of me all the time

These guys are sooo friendly. If you come here often enough they start to recognize you and are very welcoming. I usually come in to get my oil change, but because they are so convienently close I always run to them for any small car needs (like patching up a tire).
Their 4 oil changes in a year deal went up to $ 75 but it’s still cheaper than some of those major competitors out there. Plus, from what I read from another Unilocaler if you can bring your own oil & filter, they’ll do the oil change for $ 15. But personally, if I’m going to go through the trouble of buying the oil & filter, I might as well do the oil change myself… just sayin’.