Katherine Hong Do, MD

Dr. Do is very professional and i have been going since April until now June And i have already seen result I have alopecia and my hair starting to grow back once i came in i felt welcomed by the receptionist very clean and professional

I gave Dr. Do a try just over a year ago. I had read good and bad reviews and decided to give her a try because her office was close by and open on Sat.
My first visit went well. The staff was kind, I waited for about 15 min, met Dr. Do and got my service and questions answered, and was told I would get a discount the next time I came in because I was a cash patient.
My second visit went literally exactly the same way.
Today, my third visit, went just as I expected except that my wait was shorter.
Dr​.Do is great. She’s a professional and does her job well. I would recommend her to family and friends.

It’s required paying cash $ 125 up front before seeing the doctor even if we have Anthem PPO.

I went to Dr. Hong’s office about a week ago. I read all the reviews on Unilocal,but decided to try by myself. I am really happy I did. She was amazing! She spent time with me, explained about the allergic reaction I had and even gave me free samples of the medicine I should use. I really liked her and I would go back for sure. I think everybody should try by themselves, before making a judgement about anything. Sometimes Unilocal can be extremely unfair, since most of the people who take time to review are those who had bad experiences.
Ps.: Contrary of what some people said, she didn’t try to arrange me another meeting!

All the reviews have a common theme
1) Poor receptionists and waiting area.
2) She does not spend enough time with you, always trying to get you out of there.
3) She will make you visit more times so she can bill you more often, even if it‘s a easy procedure she is going to ask you to visit again.

I asked for an receipt for the items she charged me during my last visit, the ones that aren’t stated on the insurance bill just for my own records. Instead, she gave me a really hard time and ended up not giving me a receipt, though I have asked twice already. I’m not sure what the big deal about receiving a receipt that specifically indicates what she charged me for is, but I am very disappointed that she can’t grant a patient just privilege. I bought a cream at $ 175 from here and its been working, but the only thing that really bothers me is how she won’t write me a specific receipt for that. She hanged up on me. I thought that was really sketchy and rude, it seemed like she wanted to avoid something… Though I already stated it wasn’t for the insurance…
At my last visit, my face was full of hyper pigmentation spots, I tried to explain and talk to her fully about my situation but every time I spoke I felt like I was being put down while she interrupted me. Also, she really rushes you out. She rings the bell, «next», so her assistants can hear her outside, really rude bedside manners. It’s like I’m at a restaurant or something, but instead it was a signal for me to leave.
In addition, Katherine overprices all her products and services compared to other doctors. I believe it doesn’t matter how long you’ve been a doctor, bedside manners are top priority in making patients feel comfortable.
Most likely won’t be coming back to this office. Both my mom and I had uncomfortable experiences. Something is also off about how they operate the office.
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Follow up: She called back to apologize for my experience and will now be spending me a copy of the receipt. Thank you.

I don’t understand why I cannot see her and remove the mole in the same day. She insisted that it had to «be scheduled», $ 395 was the charge. Ok, she removed my mole with ease the next day, then offered to remove another one on my face the third day. My insurance plan has $ 500 deductible, so I paid it out of of my pocket, as they assured me they will refund if insurance pays. When my insurance did paid them a portion of the fees, I need to call and get the refund. I don’t think they would automatically send you a check.
Then I referred my daughter who is a college student. She got totally a bad experience. Her insurance deductible was already used quite a portion since this is the year end, but the front desk would not tell her until she went in to see Dr. Do, that she then kept asking «what’s bothering you». Well, the mole grew a little, that’s a concern, not really «bothering» yet. Then she kept saying if it’s not bothering, then insurance wouldn’t pay, my daughter would have to pay $ 500 in full. She insisted that the office had checked, that her $ 500 deductible hasn’t been used. What a doctor-​patient appointment, discussing fees was the main thing in the first time. At the end, she just doesn’t want to do it for her, and suggested that she could come back the next year when in town, it would be the same $ 500! Forget about it, dermatologists are everywhere, with such attitude, who would put up with her again?

Katherine caught skin cancer twice for my husband. I trust her with my annual skin screening. She is great!

The receptionist Van is totally rude and unprofessional. The rest of the staff is alright; I’ve seen them in person. She’s probably only the disrespectful one and should get fired immediately. As for their office, they claimed to have sent me several bills since 2011, and also claimed to contact me via phone. Well for one, I’ve never got a phone call from this office prior to today, and second, I’ve changed my address years back. How dumb can you people be? If I don’t reply to the first, second, and even third bills, what makes you think that I’m suddenly going to if you keep sending me it? I’ve changed my address, which means I no longer live there, which also mean that I won’t be physically able to get the mail. Not only that, but you failed to even call me once in the past several years. The only phone call I’ve got was today… 4 years later. If all this wasn’t bad enough, the receptionist (Van, just because I had to emphasize her name to inform her of how bad she’s doing her job) threatened to take this to collections If I don’t come in today. Your office closes at 6. What if I was working until a later time? Or if I was out of town? It must of been a fortunate thing for me because I just happen to be free today. I don’t know how you people do things but you should probably get it together.
Worst clinic/​business ever.

Ummmm last Friday came in to get my moles remove and one thing I hate the most is seeing vietnamese people but I heard she was good… Anyhow I hate when people tell me what I should do instead for example ever been to Viet hair salon and they tell u not to color ur hair or not to cut ur hair a certain way well that’s how I felt here how she was telling me how ugly my mole was even after I wanted to keep it… Shit like that was annoying! Let me tell u how pricey it was 825 for 3 small moles After my moles were removed she never even explained how to take care of it and I had to hear from my cousin that I had to stay out of the sun and etc… Came back today at to get my stitches removed n they weren’t open til 840 my appt was at 8:30 smh… Looking for another spot to removed my lighter moles (laser) any suggestion anybody?!?

This Doctor knows what she is doing. She is a little pricey but worth it. They are always willing to accommodate.

Dr Hong Do has moved to a new location and I can’t find any way to update it on Unilocal.
The new office is at
991 Montague Expressway, Ste 104
Milpitas, CA 95 035
408−263−6073

This place is a waste of money.
The receptionist staff are very unprofessional. They gossip and talk amongst themselves while they’re patients in the waiting room. All I hear is they’re cackling as I wait over 15 minutes for my appointment.
I came in because I’ve had eczema pretty much my whole life and wanted to see if there were any other treatments that could help besides the one provided to me at Kaiser. Dr. Do didn’t seem to be interested in my problem. I was literally in the room for less than 5 minutes and kicked out. Obviously having eczema is embarrassing as is when it’s visible. Dr. Do did not make me feel comfortable at all. She just tugged at my clothes, pulling up my shirt and bottoms as if I was a kid refusing to take a bath. It felt demeaning. She gave me no insight and information to help my skin condition. The one thing that pisses me off is that she has a bell on her desk and she rings it when the appointment is over. The bell is to signal one of the receptionist girls to come in and get the bill. It’s completely unprofessional! There’s no sense of confidentiality or privacy here. Dr. Do just sent me off on my way with medication that I had taken when I was a child but didn’t work because it was too light. She said to come back in two weeks, yea right! When pigs fly, I’ll come back.

I was concerned about a mole that was growing and saw Dr. Hong Do about it.
First appointment cost me a copay and I was seen for about 5 minutes. She said I should have it removed and biopsied.
Second appointment. Copay + procedure cost. She gave me a few shots to numb the area and removed the mole with ease. Thankfully, I didn’t feel anything! I had a few stitches and I was sent on my way.
Third appointment– had to get the stitches out and get the biopsy results.
The first month I was concerned about scarring (because the mole was removed from my face and no one wants huge scars on their face). But now 1.5 years later, there is very little evidence of a scar and the mole has not returned!
Despite this, I would not feel comfortable recommending her to my friends because her office made me feel uneasy with all the copays and costs. Nothing was really clearly broken down for me. And after feeling this, I then read all the reviews on Unilocal and realized that it wasn’t just me. Perhaps I should have read Unilocal in the first place!

I’m 38 years old and after working on a job installing networking cable, I nicked my head on a nail. Shortly after that the area where the nail bit me, my hair started to fall out. After doing some research I learn I had Alopecia Areata. I was leary at first about going to a doctor because I thought it would self heal… however, after 3 months the patch started getting bigger and the area was not healing. As you know… (referring to people with my condition) …this gets scary because we want to remain young and good looking. So I started to call different dermatologist some wanted a lot of money for what I thought would easy to do as I have already researched my patch of hair loss via google. In the end I found Doctor Do. I personally thought her price was very fair compared to others. I saw her Unilocal reviews however I also saw that she had about 40 years of experience. The experience and cost outweighed the Unilocal reviews.
So I contact her team and made an appointment. When I arrived her office staff was super polite and all smiles, after filling out my paperwork (I came prepared for a longer than usual wait time with all my electronic toys after reading the reviews) I sat for about 5 minutes and I was taken in to see her. I guess sometimes a long wait doesn’t happen! Doctor Do was wonderful, polite, caring, and told me with confidence she has seen this issue a thousands of times and the best way to treat the problem was by a Cortisone injections. She also stated the cream is good to use but often fails to cure the problem area in a timely matter. So after agreeing to the treatment plan by coming in every two weeks for the shot, I was given a Cortisone injection. Our appointment was about 15 minutes however, I felt I was well informed and what else can she tell me. I trusted her to know her job… especially after 40 years! She is a PRO! Not a young cute doctor who is using google to fix your problems.
Anywho, after the first month I notice my hair coming back and after the 2^nd months the patch was next to gone.
I am 1000 percent happy I picked Doctor Do to be my dermatologist and should I have a friend or family member who needs help with their skin or hair… I know Doctor Do will be able to «easily assess» the problem and provide immediate cures for your skin disease.
After reading the reviews before my first visit… I must admit, I was a little skeptical. I just wanted to be treated humanly! My experience however, was completely different from what I read! I was treated correctly, my problem area was properly medicated, and I did have a great experience because I trusted 40 years of experience over a still infant review tool like Unilocal

Occasionally her appointment wait time for scheduled appointments go over 40 minutes. Sometimes it’s about 15 min on a good day. As for her actual appointment, it’s quick and a bit rushed for my clients. But, my clients are happy with her.

Hmm. I don’t know why Dr. Do only has 2 stars. My mom and I have been going to her since I was a kid, and Dr. Do is one of the nicest doctors I know. To let you know how long we’ve been going to her, when removing moles she used scalpels, not lasers haha. Anyways, these days she uses the laser on my mom’s moles and when my Eczema flares up, I get my usual cream and bath Rx. Sometimes I even get free samples of what ever she has to offer :) I love free stuff hehe

Useless no point to come here, make me come back many times always ask about insurance, and money and didn’t look at the problem. Spent less than 5 minutes with you. She was so busy, she always come back next time. Staff is not helpful, price per visit is not fixed. Avoid this doctor.

Don’t ever see this Doc. She works the system and You to take as much money as possible. There is a reason why good dermatologists take a few weeks or months to book an appointment and you get a same day appointment with this chick. She will make you come back a zillion times and make you try a bunch of medications that don’t work at all.
The pharmacist even told me to see another doctor as she has seen my scenario too many times with this dermatologist.
She is a scam and should be investigated. Where’s Dateline to unveil this person for who she is.

I don’t recommend her directly to anyone but if you have an emergency, she could be of help because she accepts walk-​ins or you just have to wait since all other dermatologists are basically busy for the next month you try to get an appointment for. I know she has good intentions, probably really helpful in certain other areas for skin. But for my problem, she didn’t really help me at all so I went to another dermatologist and he did wonders for me. I feel like she just tried to make money out of me… biopsy which did nothing to me but tell me what i already knew…
Otherwise, very friendly nice lady!