Was looking to purchase a 36 foot unit from this company considering the low prices. Agreed twice on price & trade-in. First time, was unable to meet my delivery timeline. Attempted again this month now that it is off season. Called twice and left a voicemail for the sales rep that I was heading out on Saturday — no response. Called sales rep and was told she didn’t get my voicemail. I made my purchase with another RV place in the area on Saturday. Word of advise to Lerch RV: My money is green and spends anywhere — you lost a sale over someone not calling me back even when given the second chance. That tells me you don’t need the business or you don’t care about the customer. Wow…