Parkmore Laundry & Alterations

I don’t recommend this place at all, it took 5 trips to check if my curtains & shower curtain were ready, when I got them she didn’t use the measurements I specifically gave & had uneven seams & wrong sizing!

I do not recommend this place. I turned in 2 pairs of shorts for minor repairs (replace a button and replace a zipper). I returned 1 week later, as instructed, for pickup and the job was not done. The lady said that they would be completed by the following Monday or Tuesday. I returned on Wednesday (13 days after I dropped the shorts off) and they still hadn’t been touched?!
I asked for my items back and will be taking my business elsewhere from here forward.

This was my second time using Parkmore for alterations.
Both times, the service has been both quick and friendly.
Reasonable prices, and it beats a trip to Pensacola!

Short review: I wouldn’t go back for dry cleaning, but might for alterations, provided I’m not on a timeline.
Long answer: I had one item to be dry cleaned, four to be altered/​mended. Dropped off all on the same day and was told to return Weds for the dry cleaning item, Thurs for the alterations. I couldn’t make it in by that time, so I went back the Weds of the following week (yes, a full week after my first item was due), and the only thing ready was the dry cleaning. My alterations hadn’t even been started. The woman (pretty sure she’s the owner, she does the alterations) gave me my one item and told me the rest would be ready the following day (7 days past their original due date). Upon looking at my dry cleaned item, I noticed there were several spots on it that hadn’t been there when I dropped it off. When I brought that to her attention, she just sort of frowned and said that there’s nothing to be done. Irritated, I paid an exorbitant sum and left.
The next day, I went in and picked up my altered items. All were ready, and she was going to charge me full price. I asked for a discount since they were a full week late, and she said she would split the cost of my dry cleaned jacket with me since it has basically been ruined. I agreed, but she still didn’t offer me a discount for the alterations.
I would not return for dry cleaning, and probably won’t at all because I feel that the customer service was substandard. I ended up paying about $ 21 for everything ($ 10 for the dry cleaning after she split it with me ($ 20 originally), $ 11 for the alterations); the alterations pricing was reasonable, if it had been done on time. The dry cleaning? That’s really expensive from my experience, especially for having ruined my jacket. I will be taking my business elsewhere.

Over 2 months ago, I dropped off a pair of pants to be cleaned. The service was rendered and paid for but then upon inspection, the pants had yellow highlighter spots up and down the right pocket that were not present prior to being given to Parkmore Cleaners. The owner accepted the pants for re-​cleaning but was unable to get the stains out. He then said he was willing to reimburse the pants. Upon presenting him with a original receipt he said he was unable to pay me at the time because his wife ran the finance side of the business. He then said he would call when his wife has written a check. Two weeks passed and no call. I called him and he said he would be unable to reimburse the pants in full because a multitude of flaky reasons and policies I was hearing about for the first time. If solid customer service and integrity is what you are looking for in a business, Parkmore is not for you.