My first impression threw me a bit, but i just walked into a remodel project. Hey, we’ve all been there, its not nice. But after receiving my first treatment with Dawn I am thoroughly impressed! She clearly keeps up on her education, and in this industry that is a must. My electrolysis consult was very informative yet to the point. She took care of these crazy coarse hairs I started sprouting at age 30 and just cant keep up with the waxing. And let me tell you a– cost less b– less pain c– actually lasts! Only thing that could make this salon better is online scheduling and maybe more lighting in the waiting room. Dawn, you have yourself a new client! And I look forward to seeing the final project when complete(both me and your salon). Updated 3÷9÷11: 3 appts with Dawn so far and she still continues to impress me with her knowledge. Plus the hairs are ‘melting’ away :-)