Gloss Nail Spa

This Nail Salon is one of the best. It is clean, timely, friendly and s great place to relax while getting great service. I recommend this salon to anyone.

I started coming to over Gloss 4 years ago. I came because they were the only salon at the time that had both «Minx» nail wraps and gel no chip polish. This nail spa has always been on trend with technique and colors. I started getting facial waxes there too and the service is always professional and attentive. They are always willing to accommodate my desire to stay with the same person for my services and Dee Dee and Rachel always deliver. It’s a fun time and I look forward to my spa appointment every two weeks. I’m a loyal customer and recommend Gloss again and again to my friends and now all of you Unilocalers!

I went for my very first time and was not disappointed. I had an appointment first thing in the morning and was welcomed by the opening staff. I got a soak off and a no chip manicure. The soak off took no longer than ten minutes (had gotten the acrylics done else where and they used quality acrylic) and it was very gentle. The only thing that was uncomfortable was the smell of the acetone, which my technician made sure to cover up with a cloth while my nails soaked. She did an excellent application with the no chip-​polish (aka up to to the cuticle but not touching, and smooth and leveled) and the manicure itself. It would’ve been nice to have received a bit more spa-​like massage on my hand, but maybe because I had the soak off they only had so much time left. In other places, my manicures always include a deep massage with their signature lotion and it always leaves me feeling relaxed.

I love this place. I visit every couple of weeks and my service is always on time, professional and fun! My girl Jackie is the best and I would recommend her and this nail spa to anybody in the area. The bonus is that they also have awesome massage chairs!

Love, love, love getting my nails done here! I’ve been going to Gloss for years and they always do a superb job. It’s one of the only places I’ve found that does shellac manicures the right way. No chip! My favorite place to relax and unwind from the week. You can’t go wrong with any of their technicians. I highly recommend them.

One of the best nail salons I have ever been to. I am not from Milwaukee but I was there for my summer internship and this was my go to spot every two weeks. The employees were friendly, the salon was clean, they offered me something to drink when I first walked in, and they had an array of colors. Love love love this place. Now that I am back in DC, I wish I could go back to Milwaukee just for a quality pedicure.
They also have great prices for all of their accommodations.

No stars. I came in for my appointment for a pedi and a full set and was rushed to put my feet in scalding water where the lady began what would be my ten minute pedicure. I was not once offered a beverage but everyone around me was… As I sat down for my full set I was «greeted» by a raised eyebrow and dirty look followed by a «have you even had your nails done before?» And the next statement from her mouth «are you even going to keep up with these?» Yeah… I am a broke college kid who wanted to do something nice with my mom for mother’s day… Does that mean I should be treated like crap?

The woman who did my nails was nice… but how she did my nails wasn’t.
I wanted a regular manicure, which usually lasts about a week for me. The nail technician asked if I wanted her to use a special kind of polish, one that is in-​between standard nail polish and shellac, and would last longer than regular polish.
I said sure.
1 day later a few of my nails were chipped! Horrible!

I have been here countless times over the last 4 years and have had great services. Every mani/​pedi is great. The ability to schedule large groups is really nice. I have taken two different bridal parties here and everyone enjoyed it. They will set up a little table for you if you want to bring in snacks. I can almost always get in at the last minute if I have forgotten to make an appointment.
PS: Bring cash for tips, you can’t add on to a card.

I have gone to Gloss for a Brazilian Wax with Alix and a classic mani/​pedi with a male nail technician, and I have completely different reviews for each service.
First of all, Alix is amazing and I would give her service 5 stars. I will go to no one else for waxing in Milwaukee. Alix knows what she is doing, talks you through the service, and makes you feel comfortable. I’ve been extremely satisfied with every wax I have received from her.
On the other hand, the mani/​pedi service was one of the worst I’ve ever had. The gentleman doing my service just grunted at me as if I was supposed to read his mind about what to do. He was also extremely rough, and dug into my nailbeds until they bled. I also wasn’t happy to see they reuse their tools such as nail files (gross). And my nails started to chip just a few days later, so I felt like I completely wasted my money on this service. There are plenty of other places on the East Side where you can get a relaxing, worthwhile nail service than at Gloss for the same price or even less.

Don’t get waxing done here. I’ve been getting my eyebrows waxed for 10 years now and I’ve never had an establishment leave me with burn marks. It looks horrible, it’s right above my eye lid, and is incredibly painful.

I’ve only been here once. I will likely go again. But– I am hoping the experience will be a bit better. I think the salon looks nice and clean. I thought the pedicure chairs looked new. We made appointments in advance since we tried to call ahead a different day and were told they were too busy. The day we had our appointments, another friend wanted to come so she called and was also told they were too busy. Well, they started my pedicure and by the time they started my friends pedi, mine was almost done. At that time, they totally could’ve fit our friend in as well! It seems like they’re turning away business and the girl who did my friends’ pedicure told us it wasn’t very busy that week. ??? Strange. I felt like my pedicure was rushed. I get really thick calluses and I wasn’t even offered any add on service to remove them. He just scrubbed for a minute and moved on. My manicure went a bit better, but I felt he was a bit crabby and I tried to make some conversation. Hopefully just an off day, so I will try again. But there are so many places to choose from they should improve their customer service and treat people better.

I have gone to Gloss twice for a basic manicure. Both times were fantastic! Tip: they don’t accept tips on credit card, so bring cash!

Awful, awful salon. Where to even begin.
The pedicure chairs are falling apart. The foot soak tubs are dirty. Place looks cute when you first walk in, but look around and you see things are falling apart.
The service… bad. I was barely greeted when I walked in. I waited quite a while after my appointment time to be seen, and then I was rushed through my service because she was trying to get back on schedule.
The owner… horrifying. She will look at you like you are trash. She will probably talk about you right as you are sitting there. I have never met such a cold, condescending business owner in my life. Hey lady… if you don’t like your customers, maybe you shouldn’t be in business.
Then there’s the whole idea that you can only tip with cash. You are not allowed to put the tip on your credit card when you pay. Have you ever heard of such a rule? The business owner is obviously greedy and doesn’t care about the customers.
Here’s the bottom line: Give them your money and shut your mouth. Don’t expect much in the way of service, and don’t have the misfortune of coming into contact with the owner. And everything is dirty.
ENJOY!!!

I’ve been to Gloss a few times, and the last two visits have been disappointing. After today, my girlfriends and I decided we may not go back. We had an appointment confirmed, but there was a mixup on their books about the time. As a result, they rushed me to get started before my friends got there, and rushed through my pedicure. They gave my friend a hard time about wanting shellac, and rushed the others through their appointments, too. It wasn’t horrible, but I’ve had better service and with all the new options in the area, probably won’t go back.

I have been to Gloss twice now after switching over from another nail salon due to sanitation issues… yucky. A friend and I tried Gloss on a whim and were pleasantly surprised. :) For starters, the staff speaks perfect English, which is so helpful for communication and making sure the customer gets exactly what they want. Additional bonus… they are actually knowledgeable about nail care! On both of my visits the technicians were extremely helpful and gave me honest, professional advice in regards to my nails… they weren’t simply looking to «add on» services or «up sell» anything.
Only downfalls are #1 you definitely should make an appointment as opposed to walking in #2 they only accept cash tips.
Overall, if you are looking for a clean, comfortable, and professional nail salon on the East Side… check out Gloss! I wish I’d found them sooner! :)

I randomly ended up at Gloss one day when another nail salon wouldn’t take a walk-​in. I’m glad I did! The 2 times I’ve been to Gloss have been a very pleasant experience. The staff is very nice and offers you refreshments and has candy for the taking. They have always been super accommodating for walk-​ins as well. The atmosphere is nice and clean, and they have a belly rewards system set up too.

Gloss is clean and has a nice ambiance. The staff is very friendly and professional. I really like the pedicure I got and feel the money was well worth it. I suggest making an appointment, they get booked up pretty fast.

Ok so the girl that did the waxing was great. It didn’t hurt and she was extremely quick. I liked the fact that she was very friendly and even asked me if I was happy with what she did. I give her 5 stars!
On the other hand, I just spent a nice amount of money on my nails and I felt like she didn’t care how it came out. The first thing she asked me was if I was from Milwaukee. I told her I was from Houston and I was traveling. The minute I revealed to her, I probably wasn’t coming back her attitude towards me completely changed. She rushed it and for those of us girls who get their nails done often it was obvious she did not care how it came out. She didn’t even file them straight and they were full of bubbles. Not only that when she went to put on the final clear coat the Polish was obviously old because it was stringy and extra thick. I travel often and it is sad when a nail salon in fairbanks Alaska can do a simple acrylic set ten times better then a supposedly professional salon in the city.

I bought the groupon for gloss after exhausting my search for a reasonably priced *waxing service* in Milwaukee. My go-​to in Minneapolis charges about half the price as they do here, and still does a great job. I saw this groupon and gave it a shot.
Let me first say, DO NOT TRUST MAPQUEST FOR DIRECTIONS! The place they brought me too, over by Joey Buenas on Water, is simply an abandoned window. I was already 5 minutes late at that point, had paid for parking and walked four blocks. I booked it back and finally made it. This place is located over more towards Brocach on Water, where it’s barely considered Water Street anymore. It is in the main level of a new building.
Very very cute interior. There are bamboo accents and nice decorations. Every spa chair was filled and everyone was working at a very good pace. I thought it was an especially nice touch that they have a bar here. (no, no booze) but a metal-​looking bar with three high chairs, that were occupied by two guys getting their nailbeds repaired. I thought it was nice that they were able to welcome dudes and make them feel less silly. Good touch.
I am going to base the rest of my review on Alix, the aesthetician who took care of me. While I was late, she still said she’d fit me in, and it worked out because she had an appointment go way over just before me. She was apologetic and got right to business once we got into our secret lab. I have a latex allergy that I mentioned to her upon booking, and she went out to purchase a box of non-​latex gloves which was awesome and accomodating. She was very quick and thorough, chatty without being annoying. I am very pleased with the results of my wax, and will definitely be returning.