Michele was very helpful and professional during my initial lease. I received an online discount and only time will tell if the rate is hiked as other reviewers have indicated. So far it has been a good experience. I was a little nervous about the paragraph in the lease where you are required to indemnify them and hold them harmless for any loss. This means they have no responsibility at all if something happens to your items during storage.
Kymberley P.
Évaluation du lieu : 1 Austin, TX
I am totally over Public Storage. My things have been in storage since this original review and how have they thanked me for my business? By constantly hiking up the rate they misadvertised in the first place. That is ridiculous! WHY? My stuff sits in a cell that they don’t interact with, maintain, or keep clean for that matter. I understand incremental revenue but the increase are insane! I am so disgusted that I am going to go move everything out of that storage unit and find another place or business to keep it. I pay my bill on time and give you consistent revenue, Public Storage and you get GREEDY! Like I said before — TOTALLYNOTCOOL.