PyraMax Bank

I will be the first to admit that I love smaller local banks over their corporate counterparts. I’m a small town girl and it’s how I prefer to do business.
So when I moved to Milwaukee a couple of years ago I had just a few requirements — that my bank be local, the fees be reasonable and its people be some I could establish a relationship with.
I’ve been so happy with Pyra Max Bank on all of these levels. First of all my account is free because I follow a few rules. I don’t like to pay fees, I’d rather keep them for myself. Second it’s completely accessible. So it’s a good fit for my banking needs and lifestyle.
But what I’m most satisfied with are the personal relationships I’ve been able to establish with Pyra Max Bank. The first day I walked in, assistant branch manager Jody Robinson was very gracious. I’ve spent time being assisted by branch manager Janet Garcia and we’ve discussed the Packers memorabilia in her office.
Pyra Max Bank takes care of me. When Target had that awful credit breach they didn’t mess around. They called me personally and said as a precaution they would re-​issue my card. That was a great relief to me. The onus wasn’t entirely on me. I had a friend to lean on in that mess! I heard them personally calling the customers affected by the recent Home Depot leak when I stopped in.
I think the thing I most appreciate is the personal attention I get that makes me feel like I am important to them. I had kind of a down week and was sort of going through the motions when I stopped in to do my banking. To my surprise and delight, the teller asked me about things I had mentioned in what I thought was passing! She and I had a moment of connection during my transactions. I was touched that she remembered and was kind.
You can bank anywhere. I’m very glad — on so many levels — that I chose Pyra Max Bank!