Tiltin Windows And Doors

We hired Tiltin based on the estimate they provided. They seemed to be the most reasonably priced in the area. They informed us during the estimate process that they would not have to remove our trim to install new windows, which was a big deal to us because we had spent hours and hours painting the original trim white. We hired them to install 8 windows.
They were timely to arrive and got to work. I found it odd, however that they did not have many tools with them. They ended up using our saw to do a lot of cutting… what if we wouldn’t have had a saw?
The began removing the old windows… and the trim! They now said they couldn’t do the install without taking it off. Big problem. They finished installing and were made aware of how unhappy we were about the trim being removed. They offered to replace it. They replaced it with cheap unprimed pine when we requested white primed wood at the very least to compensate. They said the went to two stores and nobody had any primed trim. Very doubtful. Funny we had no problem finding it at our local Home Depot for $.57 per foot.
They left for the day without finishing the job. None of the windows were wrapped on the outside, leaving our house exposed to the elements. They came back several days later… almost 2 weeks in between. They wrapped the outside of the windows and then painted the inside trim for us, which was nice but did some of the worst caulking I have ever seen. The put this really strange «framing» on the inside of the windows… something I have never seen anywhere.
Now that we are finally able to put our blinds back up, we are now seeing another ramification of the original trim being removed… our custom blinds no longer fit. The openings of the windows are now almost 2 inches larger than they originally were, leaving large gaps on each side of the blinds. These blinds were fairly pricey so now I’m very unhappy that we paid for custom blinds that now look «uncustom».
All in all, this company could have done a much better job with this project. The guys were both very nice that we worked with so I almost feel bad writing such a terrible review.
If you’re looking for windows at a good price, you might be happy with Tiltin. I wish we would have saved ourselves the headache and went with Window World or something a bit better. It’s true… you get what you pay for.