Davis Plumbing

Somehow my review from June got deleted??? Here it is again because I think people should be warned.
Short version — if you contract with Repipe Specialists and get Davis Plumbing assigned to do your repipe — demand another company or you’ll be sorry. If you want workers who don’t put down plastic or any kind of covering for all the dust they are going to make, take frequent cigarette breaks and throw butts all over your driveway and don’t pick them up, chip your bathtub and don’t tell you, do shoddy work and have leaking pipes when they are done and then NEVER return your calls or emails to correct the problems — then Davis Plumbing is the one for you. Their workmanship and customer service leave a lot to be desired! I would give them negative stars if I could!
We needed to have our whole house repiped and called Repipe Specialists in May. Jon is a very slick salesman and made it all sound so great. We were assigned Davis Plumbing (you have no choice) to do the repipe. If there is one thing I can say — if you get Davis Plumbing — ask to have someone else do it or don’t go with Repipe Specialists and pick another company altogether! Sandy at Davis Plumbing scheduled us for a one-​day repipe that turned out to be two, which wouldn’t be so bad except for what followed during the two days. Beginning with the 3 guys who came to do the work and took constant smoke breaks and then threw all their cigarette butts in our drive-​way! The video on the Davis Plumbing website shows them coming in and covering everything with plastic and putting paper down on the floors to protect your house! HA! They threw a couple of old, dirty canvas drop cloths down on the floor and that was it. They made a huge mess and sort of cleaned it up. Nowhere near what I would consider a good job.
When they finished on the second day, they left and I immediately had no water at the kitchen sink. I called and they told me to turn a knob under the sink to get it to work. Two days later (Sunday) I discover a huge leak under the kitchen sink! I called and had to leave a message because they are not open on the weekends. I called again late Monday morning since no one had bothered to call me early and got Sandy who said she was «just about to call me» — she said this every single time I would leave a message and have to call again since she never returned any of my phone calls — I kid you not!
She said someone would come out first thing on Tuesday morning around 8am. I waited and waited and waited and finally at 10am I called her. She said she was «so sorry» and that Paul would be there within the hour. Paul did show up and fixed the leak and I will say Paul was apologetic and nice.
A week later I discovered the brand new Hot Water heater that they installed (cost me major bucks) was leaking from the top and there was also a leak under the main bathroom sink. Paul came out for this one too and fixed both leaks. Also, my father who lives next door had his place repiped at the same time and they chipped his bathtub. So Paul went over and took pictures of the chips and told us they would get on it right away and have someone come out and fix it ASAP! I’ve called and emailed 3 times since and to this day — no one has responded to come out and fix it!
In addition to all of the above, I had asked Sandy to email me an itemized receipt for the Hot Water Heater and installation, so I would have it for warranty purposes. She gave me her email address and I sent her the info and have never, ever heard back from her. I’ve emailed her twice now asking for the receipt and she has never emailed or called back. It has been over a month and she has never called back about the chips in my dad’s bathtub either! Horrible, horrible customer service!!! Don’t say I didn’t warn you!

I have been working with Davis Plumbing for over a year professionally. I am very impressed by the professionalism of this company.
I can’t say enough good about Ross Davis and Paul Hatton. These professionals are ethical, fair and honest. Wow — a lethal combination in this day and age of contractors that are less than.
I highly recommend Davis Plumbing.
Kathleen K.