Jiffy Lube

This was my fist time to this Jiffy Lube today. I went to get my oil change, I just moved around the area. Their customer service was just amazing they treated me very well took care of my car and was prompt and quick service.

Usually I have good experiences with Jiffy Lube. Recent experience was awful. The staff was rude, playing on their phones most of the time. The guy who was helping me didn’t give me any relevant info on what my car needed, just seemed annoyed I was there (it was 3 hours before close) and had a very cold attitude (kept rolling his eyes). I waited nearly 2 hours for a simple oil change. My car was even pulled up to the most front, but the 2 guys were joking around and on their phones so it took ridiculously long. Only one nice guy apologized as I was leaving. Wouldn’t recommend. Staff sucked.

I have been going to this Jiffy Lube for some time because it was on my way to my daughters school and I drove her everyday from Bayville to Garden City (45 minutes). Well this year my daughter is going to school in Bayville. Today I drove 40 minutes to go to Jiffy Lube in Mineola. Why you might ask would I drive to go to Jiffy Lube when I can get my oil changed anywhere? Its because of the customer service I get when I go there. All the staff is friendly and professional. They look you in the eye when they talk to you, they open the door for you, they say things like: We will try to get you out of here in 15 minutes or so, enjoy the fresh coffee and the magazines we have for you. What really makes this place special is the owner or manager named Cliff. He goes far and beyond to make you feel like a welcome valued customer. No hard sell. He basically tell you like it is and you choose what service you would like. Because of this I usually get all the services recommended. You don’t expect to get customer service like this for an oil change but because of this I drive out of my way to feel welcomed. Nice job guys! Keep up the good work

always fast and efficient. no upsale pressure. nice ac room with tv to wait. came here twice already — once for oil change in which I bought my own oil with no problem, second time just for state inspection, it was quick and no issues! would recommend.

As a first-​time customer, called ahead to check on rates for the Signature Service Oil Change and best time to take car in. Was impressed by the attentiveness and courtesy of the person who answered phone (It was General Manager Mr. Cliff Mays). Upon arrival I was greeted immediately and my car was rolled in to a bay for service, which was completed quickly. Did not encounter any pressure to sell me on more services or higher-​grade oil than the one I’ve used on my Jaguar-​X type for the last 12 years. Mentioned I was going to go on long road trip and wanted to do so with confidence. Was assured that all else was looking fine from the undercarriage. Again, no attempt to hook me on to other services. Manager Cliff was unfailingly courteous.

Came in for an oil change, after 20 minutes of waiting the tech informed me that he couldn’t perform an oil change because of «liability». A skyline engine is not a custom engine…

Good, quick, & thorough Svc without any upsell pressure. Manager Cliff was a pleasure to work with!

DO NOT TAKE YOUR CAR HERE!!! Stripped my drain plug so bad it won’t come off or tighten!
Brought my son’s 2010 GTI in for a quick oil & filter change. A few days later I notice oil stains on my driveway. I go under the car and it’s leaking from the drain plug. Tried to give it a tightening, but it was stripped. Brought it back and talked to manager Cliff to give them the opportunity to fix it. Technician could not get the plug out — it would just spin in both directions. Manager Cliff told me to call the district manager for resolution. The name he provided was Joe Garet (sp?) 646−872−8860 — I have left several messages and have not heard back. Go to your local mechanic or even the dealer.

Decided to visit this place for a quick oil change. Upon arrival I was greeted immediately and there was an open bay yet my car was left outside and I had to wait about 25 min. Not the end of the world. When they brought the car in of course they tried to get me for synthetic oil etc. no thanks but they are doing their job.
I made a point to ask about my tire pressures since the light just went on due to the temperature dropping. They assured me they would add air.
Upon leaving the light was still on and they said the sensors need to reset while driving. While this is common I knew my Jeep Grand Cherokee does not have to be reset as such.
Later on I wound up having to do it myself. Wish they were a bit more enthusiastic and not so quick to dismiss me when I asked about the tire pressure. Overall not too terrible.

I came here because I didn’t have time to go to my dealer. I have to say the staff was a big improvement from the last time I was here with my last car. I was greeted right away, the mechanic even opened my door for me. The manager on staff was super nice and walked me through everything. Yes he did try to up sell me on more services but over all he didn’t try to force anything on me. They vacuumed my floors cleaned my windows and got me checked out right away. For an oil change shop everyone was very professional and polite for such a young team. I would definitely come back.

My driver get side mirror was hit by another car but the mirror was still in one piece. I put tape around it to hold the mirror in place when I went to get an inspection the employee who happens to be the manager came to the DRIVER SIDE and took the car and fail my inspection because of the mirror. To me that’s horrible customer service when you noticed something knowing it will fail inspection and continues to do the inspection to fail… Horrible experience never again going there.

They are a little overpriced (even with the coupon), but they do a good job and don’t try to upsell you on a ton of things you don’t need. The manager was super nice and seemed to be honest.

Except for the repeated attempts to try to sell you more than what you originally come in for I found that the shop in Mineola does a pretty good job. In fact, I was somewhat surprised that the manager was honest as he told me that I really did not need an oil change on my last trip to the shop. I lost the sticker that showed me when my next visit was due and also lost track of when my last change was. It turns out that I was still good for another 1000 miles so the manager gave me the choice of changing the oil or waiting until my car was actually due.

Oil change place.
Jiffy Lube has been around for a while now and if you own a car, more than likely you have been to one or at least know what they are about.
This place does a good job– they tried a half-​hearted up-​sell on some services beyond an oil change but I think they were more concerned with going home — it was the end of the day.
A little pricey without a $ 5 off coupon, but I needed the oil change ASAP and they had no wait.
I’d use again.