Kara Nails

Told him twice not to change the shape of my nails, just smooth them out and fill in a spot, showed him the three repairs I wanted and he changed the shape and Clearcoat painted over one repair I wanted, completely ignored the other two repairs I wanted done… I’ll never go back two stars because there was a cute baby that was cute enough to distract me from what he was doing and end up with janky looking nails

I use KARA NAILS all the time. When you are nice, smile and act like a human being, they return the attitude. I have never had a problem with them even though I don’t speak their language. I lived in northern VA for 30 so I am accustomed to nail shoppes all over the area… Kara Nails is a good shop. cleanliness is important. They are kind and willing and I have seen them put up, silently, with a lot of women whose manners and demeanor are clearly in need of, shall we say, «help.» The speaks volumes to me. Thank you, HIWAY, for your service!

I don’t even think they deserve one star. I booked my appointment a day ahead. I tend to give salons the benefit of the doubt. The young lady at the counter couldn’t understand my question «may I wash my hands?». I sat down and waited –one hour. The owner and the young lady were tending to 3 other clients.
I expected at least a hint of an apology for the delay, but the man hardly made eye contact. Going back and forth between all clients and myself took another hour and a half for acrylic fills. More clients tricked through the door. Another lady waited for a pedi, was taken in, sat for 25 min, had to get his attention, and then walked out. «Come back in 20 min», the man said. My nail polish wasn’t thoroughly dry, and later that day the surface on all my nails wrinkled up. I went somewhere else for the repair.
There is clearly a cultural and language barrier, as it tends to be expected, but basic customer service doesn’t have to be this bad.
I’m going to contrast this salon with L.A. Nails, further north on Rte 208. The owner has always been attentive, and has more nail techs to make their service speedy. For me, it’s worth the drive.

I had a great experience here. They took me right away and knew that I was under a time constraint so they made sure to do a great job while not making my fiancé wait too long either.

I’ve been here twice and have personally had great experiences both times. I went for pedicures. The woman did an excellent and thorough job and my nail polish lasted for weeks without chipping or wearing off at all. She was very kind and gentle as well. I know for a fact the tools she used were sterile because she kept them in the liquid when she wasn’t using them. And for only $ 25, it was well worth it. I would recommend them to anyone.

I didn’t particularly care for this nail salon. First off, they weren’t the friendliest people They weren’t outright mean, but a tad on the aloof side. I can’t quite put my finger on it; all I know is that they just weren’t welcoming. The other thing that bothered me was, I couldn’t tell if the instruments they used were sterilized or not. This salon is relatively new at the time of this posting, I’ve only noticed it in this location for about the past 4 months but I’ll tell you one thing, the chairs aren’t new. They were ripped and torn, so maybe these people picked up and moved from another location. I ended up paying 25.00 bucks for a pedicure and didn’t develop a fungal infection. Most likely, I wont be returning unless I’m absolutely desperate for pedicure and they are the last salon on earth.