A C Carlson Brand Source Appliances

We purchased a new range from AC Carlson on Monday, and it was delivered on Thursday. Another store in town could not deliver without a 2 week time frame. After the purchase we realized a competitor had the same range for less and AC Carlson matched the price. The delivery guys called on Wednesday to confirm they would be here around 8:45 AM the next day. They were right on time, friendly, fast and efficient. After they left my husband hooked up the stove and it wouldn’t work properly. We tried several things then called the store. Gordy was here in less than an hour to see what he could do, and although we think we know what the problem is, we will need a Ktichenaid tech out here. Gordy will have someone out tomorrow. At every turn the folks we’ve dealt with have been friendly, concerned and working hard to make sure we’re happy. I will use AC Carlson for all future appliance purchases and would highly recommend them.

The man that approached me was prompt, and was not pushy at all. Clean store with some appliances made in the US!!!

I hate to give a poor review of AC Carlson because my dad has been a loyal customer here for years. Unfortunately, I went in Tuesday night looking for a counter depth fridge and a stackable washer/​dryer for my new condo and had a pretty disappointing experience.
The store is nice, clean, organized, and has nice stuff. Took awhile for an older gentleman to approach me and ask what I was looking for. He showed me a couple fridges that could be ordered in the color I wanted but were beyond what I wanted to spend. When I asked about a lower priced option (since I know that price point exists after going to a variety of other appliance stores), his response to whether they carried anything in that range was «probably not». It wasn’t followed up by a «let me check», «yes, but we don’t have that model in the store», «you could check this place» or anything else along those lines that I heard from every other store I visited with the same question.
I kinda felt like it was a «good olé boys club» mentality and that time or energy wasn’t to be wasted on a silly girl until her husband or dad showed up with her. I was sent there by my dad, but I am fully capable of selecting and paying for my own appliances… and so are many other single, young women. I didn’t feel my business was wanted or that I was taken seriously, so I didn’t even bother to ask about the washer/​dryer and left.
I’m sure many of the sales staff and the overall business doesn’t condone or operate in that way, but that was not my experience so I won’t be back and won’t be referring any business.
P. S. AC Carlson does carry a refrigerator in the price point I asked about – a simple search on their website showed me a couple options.