Am Retail Group

This company is incompetent and puts the «diservice» in service. They not only didn’t begin the transaction for the shoes my wife ordered me for Christmas for 5 days, but belatently informed my wife after those 5 days that they could only deliver half the order. So much for my Christmas. They did not send tracking information, and two weeks later, I haven’t any idea where my shoes are. Their website states, «our people define our company. Our associates are ambitious, smart, engaging, and fun people who strivee for excellent in everything they do.»
Really! My wife had to ask the associate about the only pair of shoes that they could deliver to me, because the associate suddenly remembered to inform my wife that those shoes are on backorder! That would have been some good information to know about! Stooge! I have been wearing Bass shoes for 35 years, and this is how my faithfulness has been rewarded. The associate said that my wife would be awarded a 30% discount on her next order! Next order, no chance. Their website looks like something an intern developed, They are a mockery of a legitimate service organization! I will by Floresheims only now!