Apres Party and Tent Rental

Where do I start… My daughter was accepted into college in Paris France. Due to family illness and the passing of my mother I missed her entire senior year. She missed her prom and I wasn’t really able to do much for her graduation because we laid my mother to rest the week before.
I can’t explain how important this event was to me. I planned a very elaborate going away party for my daughter. Originally I had only reserved table and chairs. I went with another company for linen trying to be dollar savvy. The day before my event I went to pick up from the other company and the linen were filthy. I went into Après the day of the event and they took care of everything even making suggestions on ways to save money from my original request. There was also a 60% chance of rain and I was able to reserve a tent the day before. Things actually turned out better than I could have every imagined and much more fitting for the occasion. Sometimes things happen for a reason. I’m so glad they were there for us. I would recommend their services in a heart beat. Top Notch

After calling a few times, someone eventually called me and send they would send me a quote. That quote took several days. I ended up getting delivery which was fine but on the pick up day, they gave me the 8am-​12pm pick up window and at 11:45am — were still not here. I called and they told me they did not have my pick up on the list but could send someone. I took off ½ a day of work to allow for this pick up and was late by an hour getting to work since they came after the fact. The price is great but the service is horrible. If you are willing to take your chances, then I would recommend them.

Thank you for the beautiful tent for my son’s Groom’s dinner. The tables, lights, and chairs were just as we envisioned. A special thanks to Katie, who was patient with all of our changes.

Apres does a wonderful job supplying couples with beautiful rental items and installing those items! They have been a part of many weddings that I have photographed, and they always do amazing work! :)

I really wish I didn’t have to give Apres a star. Seriously the worst and absolute horrible service I am taking my business elsewhere. I called in to get a quote for a dance floor and was told that I would receive my quote via email. I never received an email. I then emailed them asking for my quote they sent me a quote with a different dance floor and a different amount this one was for $ 500 they originally told me that it would be $ 400. After seeing it I still decided to go with the dance floor. Originally I was going to pick it up and assemble it my self then decided to get a quote for the delivery and set up of Apres. They sent me the original quote for $ 500 THREE times before I go the actual quote for the delivery and set up included. Which was $ 100 more now the dance floor was $ 600 not including the delivery and set up charge… SERIOUSLY??? First $ 400, then $ 500, then $ 600 to rent a dance floor??? What is it?

I used Apres for my wedding decorations, chairs, etc. They were super easy to work with! They came in, decorated and cleaned up! Great experience!

I don’t even know if I can rate them 1 star since I can’t get anyone to respond to an email or phone call. I would have given up if it weren’t for the fact that they have what I am looking for. How does a place like this stay in business? I am beyond disappointed with their customer service and lack of response.

Unfortunately, Unilocal requires a star rating… so it irritates me to even give Après one star. The first time I called, the receptionist told me to just come in without making an appointment, which I thought was strange, but my mom and I went anyways. We came in during a weekday afternoon, and nobody greeted us, which wouldn’t have been such a big deal if they were busy, but I kid you not, there was nobody there. My mom and I walked around the show room for at least 20 minutes before anyone ever acknowledged us.
Since my wedding will be at the Landmark Center, the receptionist grabbed Jim to come talk to us since he apparently works with them often. Jim seemed in a bad mood… he was very fidgety and anxious. I told him the chairs and tablecloths I wanted, and he gave me his card and asked me to email him so he could check on whether the items I wanted were in stock.
Okay, this is where things get frustrating. I left the card with my mom, so she emailed him. He responded and said they didn’t have either of my two choices of tablecloths in stock. Why would you put them on display if you don’t have them in stock?
Then, I emailed him because I wanted to come back in and find new table cloths and put a down payment on draping and the gold chiavari chairs before those were out of stock, too. Well, 2 weeks go by, and Jim never returned my email. Giving Jim the benefit of the doubt, I assumed maybe he was busy and my email got lost in inbox land, so I emailed again… no response. A week later I called the front desk, and they transferred me to Jim, where I was greeted by his voice mail. I left a message, and it has been another 2 weeks and still I have yet to hear anything from Jim.
I’m in no way a bridezilla, and my 2 emails and 1 voice mail were over the span of 6 weeks! To this day, I have still heard NOTHING from Jim. At this point, I don’t know if he exists. I work and know a lot of people who hold events and need party rental vendors, and I will be telling ALL of them about my experience at Après…but mostly Jim.
In the service industry, your customers are your number one priority. Jim clearly doesn’t have a clue, and if Après is smart, they should reevaluate whether having Jim as an employee is worth it.
I would venture to guess that I am not the only one who has had issues with Jim. Because he seems to be going out of his way to NOT work with me, I am now working with Linen Effects.

So far so good. I worked with Katiee, and I love her! She is fabulous and put up with all my strange requests…
We will see how communication goes for the next 10 months, but so far I have been super happy.
They have everything from linens to rentals and if they don’t have it they are willing to help you find it! :)

I’m a bit torn about this place.
On one hand, they have a great selection of linens, chair covers and other party rentals. The prices seem to be on par with what you’ll find at other places. The web site is very convenient. It’s a snap to page through the inventory and select what you want. Although, it would be nice if they had prices for everything and not just a few items.
On the other hand, I called in my order last week and was told to expect an email confirmation within a few days. Nothing. I called back this week and it turns out they lost my order. The culprit was «computer error.» OK, fine. There’s not a huge rush on it, so I re-​ordered and was again told to expect the email. This time, the email came within minutes, but it included several charges for things I told the original salesperson that I didn’t want. So I emailed back about this and got it straightened out. I was told to expect a revised confirmation. It’s now been three days and nothing. Déjà vu, much? Get it together, please!