AutoZone

This is the worst service I’ve had in my life. I come in here because my check engine light is on, after waiting 15 minutes in line, someone came out to help. They couldn’t find the plug for the computer, and told me to look through the owners manual and come back in. After 30 seconds, I found the plug (where it is on about every car), yet waited about 20 minutes inside, while they helped every other customer. When I got back in line, I was told to wait until the store cleared out completed.
By the time all this happened, my car wouldn’t start anymore (turned out I was having some alternator/​wiring problems). I asked to borrow some jumper cables, and I hear the supervisor tell the man who was attempting to help me that «they don’t do that», and not to bring me cables, or go outside, as the car was my problem.
At this point its been about an hour, and nothing has gotten done besides me finding out exactly how rude, and incompetent the staff here is. Do what I did and get your car towed somewhere else if it ever breaks down here.

I came here last summer when my car had a coolant leak. I talked to my dad and did some research on which coolant to get, and decided after a very hot day that I should probably go and get some. I stopped into this one after finding it on my GPS and at first had no idea what I was looking at. They have lists that tell you what to get and help you find what you are looking for, but I’m no car buff and I didn’t want my car to explode from the chemical I was about to pour into it. A very helpful employee saw that I needed some help after finishing up with his customer. He guided me to his computer and looked up exactly what I needed in the matter of minutes. He walked me over to the coolant and showed me which one to get. Very easy visit. I even signed up for their rewards card, even though that was the only time I have been to an autozone since! Good job autozone man.

Stopped in this morning for wiper fluid because I could no longer see out the windshield through the muddy/​salty/​snowy slush, and one clerk seemed pretty hungover but the supervisor was very helpful. Yay.