Bonitas Extensions and Braids

Do not waste your time. The worst service that I have ever received in my life. As soon as I walked in the door some woman was standing there in a jacket with her purse Like she was ready to go. She asked me «what you want?» Immediately I felt uncomfortable and unwanted. My price kept going up and they kept discussing what they would charge me by looking at me. What bothered me the most was how they treated me because my hair was natural and full. It was like my own people were looking down on me and up charging me because my hair was natural and full versus broken off and short! The woman with her jacket on then tried to just pull my hair apart so recklessly. At that point I decided this just can’t be real. Now they are charging me 300 for bra length box braids. I literally started crying and was willing to pay for the opened packages of hair because I was over it! The owner did not offer me anything, she did not call, she did nothing! Kids were sitting on the sofa watching Tv. Unprofessional. I waited a whole hour just to get the run around because my hair was longer then they wanted to deal with. This is a situation that I will never forget about. The way they looked at each other and my hair and then changed the price. I just never thought I’d be treated like that by people who look just like me and have hair just like mine. Disgusting. Bonitas is a horrible place, with horrible people and I will never step foot or recommend anyone to go to Bonitas. To the owner you could have done better. So much better.

Great service, made an appointment online and I liked getting the reminder text and email. The ladies were very nice and professional. It took longer then expected with kinky twist but I have a lot of hair. I am definitely going back

I just got two French braids with extensions yesterday. I absolutely love them and have gotten so many compliments already.
The shop is tiny but very cute and the ladies are friendly. Bonita is a lovely lady and i felt comfortable hanging out the whole time.
I definitely will come back

I paid close to $ 200 for micro braids & came out with box braids. I kept asking my stylist to reduce the size of the hair and each time she would say «it’s okay» & continue to braid the same large braids. The policy is that they charge for length, not size and the stylists said I would be charged if they got smaller. But both the ladies who worked on my hair had an idea of what was beautiful for them (big, thick, full braids) and not what I (the paying customer!) requested repeatedly from them. They made me feel awful for speaking up — I’ve never felt this used and un-​beautiful in a business.
All I wanted were simple braids so I didn’t have to worry about all of the hair I already have when I exercise. I walked out feeling like I had a mop on my head. Thanks for imposing your standard of beauty on my head.
Also important, the «FREE» meal that they provide is included in your fee. You can only order up to $ 10 (and most people don’t go over) and there is no option to remove that «FREE» meal from your total price, so in the end they make a profit and you pay for a required lunch.
I think Kemi is a lovely person which is fine, but this is a business. I’ve been to worse, less professional shops that charged much higher-​but at the very least of these terrible experiences — at the very minimum — I got the style I paid for. Not at this shop. #UtterlyDisgusted

Kemi makes sure that the customer service is high in her shop — this sets Bonita’s apart from other braid shops. The quality of the braiding was excellent. Prices are a little higher than other shops but worth the price to have a better experience overall.

Kemi is meticulous and will make sure your hair turns out perfectly! She took time to understand exactly what I wanted, and we talked about the best method to achieve it. I love my hair and the overall experience was fantastic.

I tagged along with my sister for her 1^st time hair extension experience. We had no idea how it’d go but it went great. The owner Kemi explained everything without us having to ask.
The sign says they’re closed at 7pm but they’ll work past closing time to do quality work.
The extensions look great!

Great salon for extensions and braids! Kemi did my hair and she was very professional and knowledgeable. I also thought the price was fair for the quality I received and the time spent.

I’ve had hair extensions many times, many, many times. I am always hopeful that the next one will be better. Well, this salon is amazing. My hair is crazy short and I had tracks put in and my hair is now long thick and the wefts absolutely undetectable. It’s been three weeks and they still are film and in place. Her technique was pain free AND she is way cheaper than other salons. I absolutely will go back to this salon again and again! Suzi Blu