Computer Mega Mall

Save your money, it’s not worth the hassle.
I bought some cheap ram and a spare hard drive from a really nice guy.
The hard drive wasn’t working so I brought it back in. They had forgotten to wipe it.
I’m all or employing the handicapped but the disabled guy that assisted me was being snotty for no reason and wouldn’t answer simple yes or no questions.

TLDR: Their prices appear to be great deals, but you’ll inevitably pay more in inconvenience, frustration, and wasted time trying to get what you actually need.
Dealt with them several years ago for an order of ~10 used laptops. Reasonably priced and free delivery. Quality of the laptops was decent. OK, cool
Dealt with them this year for another batch of used laptops. Delivered batch of 10 laptops and told me, off-​hand as they were leaving, «Oh I know you ordered each laptop with 8GB of RAM but 4 of them only have 4GB because it’s all we had. I’ll drop off the correct memory later.» Wonderful. Would have preferred to have been warned in advance, so I could ask that they only deliver the order when it was actually complete and correct, but I’m stuck now, I guess.
Thus begins an annoying month of waiting, phone calls, and emails trying to arrange for the delivery of the additional memory. Finally, memory was dropped off. BUT. It was the wrong type. Another several weeks of unanswered emails and calls to the poor front desk worker without actually being able to talk to the person in charge of ordering the correct hardware and delivering on the order.
At this point, I’m chalking this up to an expensive lesson learned, as I will probably need to just go buy the required memory instead of waiting at the mercy of poor communication and even poorer customer service.

I had a little suspicion prior to shopping there due to the overwhelming negative reviews on Unilocal,Google and Yahoo.
Now I understand why. I am now actually having a hard time understanding why they still exist as a business!
~~~~~~~~~~~~~~Complete story~~~~~~~~~~~~~~~~~~
Called to have a quote on iPhone 5 screen replacement. The woman who picked up the phone quoted me $ 69. Thinking it’s a reasonable price + their location is close, I then went ahead and bought the Unilocal Deal (paid $ 50 for the voucher for $ 100 to spend at the store).
Went in the second day at 11:30 am. Store is still closed (store hours 10 — 8). Went again at 2, finally open. The guy at the store said it’s gonna be $ 69 — $ 89. I had doubts but agreed. Phone left with the guy and I left.
The guy called me around 5 and asked how I would pay. I said Unilocal Deals. He then said his boss said $ 89 is only for same day service. For the same day service, it’s a rush service and the price is $ 139. I asked to talk to his boss and he said his boss is «extremely busy». I can clearly hear that «his boss» was talking to him.
I already got angry at this point but said I can wait until tomorrow. That guy put me on hold for like 20 minutes. I hung up and called back.
He then completely changed his story, said the $ 89 is a student special price and can not combine it with Unilocal Deals. Now I have two options: pay $ 89 in cash or pay $ 139 with the Unilocal Deal no matter what day I’m picking up my iPhone. But to their surprise, inconveniently, I am a student… Then the guy put me on hold again for 10 minutes.
(So apparently the fact that I am using an Unilocal Deal makes a difference. That makes them not want to honor the price.)
At this point I am furious. Asked to transfer to his boss for the third time and this time this mastermind behind all these crap finally picked up the phone. He said: 1) we are not a fish shop and we do not negotiate price 2) we are not Apple. they charge $ 100 to fix the phone we must charge $ 140.
At this point I can’t help but laugh. If this is a theater play I will give them a 5 star as they truly exceed people’s expectation — beyond reason and logic, amusing and self-​destroying.
Unfortunately they are not theater actors. Or are they???
Well, in the meantime, I felt a little sad: in this day and age, with Unilocal,Google Reviews, Yahoo Reviews, Angie’s List being so prevalent a force, such a business still exists?!
~~~~~~~~~~~~~~End of story~~~~~~~~~~~~~~~~~~
This is the first time I left a review on Unilocal.
This is the first time I left a negative review on Unilocal.
This is the first time I left a negative review ever in my life.
I am now also filing a charge back for the first time in my life.
Keep up the «good» job, Computer Mega Mall. You guys can probably try auditioning at the theaters just a couple miles away in downtown. I bet you have a good shot.
Update 1: a quick google search reveals that they have moved a couple times in the past a few years. reason? Buyers beware.

Thank you so much for the fast and friendly service. Lee was a gem, I couldn’t have been happier with my experience.

I bought a laptop charger from this place last summer for about $ 37 + tax. Over the phone the person working said it was an «Authentic» HP charger; I arrived and realized it was not an authentic HP charger, but instead a used aftermarket laptop charger (not in original packaging). I questioned the worker and was told it came with a 1 year warranty. Not knowing much about laptop chargers at the time, I thought it was a decent deal and bought it.
When I arrived home, I did a search on google and realized that the same model charger on Amazon was $ 20 «brand new».
BUT,
Just recently I walked in again and tried to see if the place had an ATX extension cable. The person working there instead told me to buy a new power supply, after 5 minutes of looking at the power-​supply inventory I noticed the stuff looks old/​used. Plus the store worker refers to people of his ethnicity as brothers and appears to be much nicer to them. I will not come here again.

Beware of these guys they’re very unethical! I purchased a cable that the boss man guaranteed me would work. It didn’t it was the wrong cable. I travel so I can’t could not get back to the store right away. They just refused to give me a refund even though they sold me the incorrect and defective product. I refused to take a store credit after he showed me the fine print on the invoice which actually states they don’t even have to refund any your money and you don’t get an exchange unless you return it within five days. This is very sleazy and unethical business practices.
The boss man stooped to even a lower-​level. He got sleazier when I told him I wanted my money back he told me he didn’t need my business. And didn’t need me or my business. Then he announced «Hey that’s the way it is!»