Custom Door Sales

Used them a few times for spring replacement and electric door opener replacement. Seem to do decent work, but not the best prices and not the friendliest bunch, especially when you ask them questions. It’s like you’re bothering them and they don’t want to interact with you. Anyway, last week my double-​stall door completely broke of the rail and the wheels were bent and the track was bent. called them and told them I needed a whole new door and they said they’d come out to take a look. I asked if they could get out that day and they said it would be a couple of days. I reiterated that my door was stuck, 2 feet off the ground on one side and about 8 inches on the other side. After a heavy sigh, they said they’d send someone out the next day between certain hours. Well the guy showed up over an hour early, luckily I was home but hadn’t originally planned to be at that time. Regardless, I let him in and we went to the garage. He seemed very rushed and wouldn’t say much. He looked, made a few mumbled comments and told me he couldn’t fix it that I would have to replace it. I told him I already knew that and wanted an estimate for a door to match my 3^rd stall, smaller door. He looked at it from 30 feet away and said it’s not their door, they didn’t install it and they would have to special order it. I said, ok, how much? He huffed and went over to the door to look up the numbers. I told him I wanted to be 100% certain the color and style match. He said he couldn’t guarantee the color matching. i asked if they ordered from the manufacturer why they couldn’t guarantee color matching. He said because they can’t. nice explanation. He then proceeded to walk away and I asked if he was going to provide a quote. He chuckled and said HE couldn’t do that and that he would have someone call me later that day with a quote. He then drove over my grass and sped off, obviously in a hurry. In the mean time, I called another company to get an estimate (they were courteous and quickly provided me an estimate right over the phone). So, THREE days later I get a call from Custom Door Sales office saying they have an estimate for me. It was 50% higher than my other estimate. I was shocked that it was that much. I asked why and was told because theirs was better quality. I asked if both places order the exact same door from the exact same manufacturer, how can Custom’s be better quality. He seemed upset with that question and asked if I wanted to schedule the door replacement. I said no, I’ll pass. Looks like I’ll be using the other company for spring replacements and service going forward.

When we first moved up here, I locked our car in the garage.
Think about that for a second. Yes. Locked. In the garage. No way in.
See, I had managed to close the garage door closer in the car, then manually closed the garage.
I called the wife, and she came in her car and opened the garage with her remote. Try explaining that to a person who always has to know WHY.
I had a similar episode when I was in a foreign country as a teenager. Completely locked out of my hotel room. Even security couldn’t get in.
Key wouldn’t do it as I had the chain on. It was like I sealed the shit up tight like fort knox and then turned to smoke and slid under the door.
So last week when the garage clicker fell off my key chain (damn cheap plastic!) I knew trouble was ahead.
And indeed, it was.
How many times have I left the clicker upstairs and not remembered it until I was standing before the garage, a handy FUCK on my lips? Too many to count, my friend, too many to count.
The answer? Not a new clicker. Oh no. Much better. THE KEYPAD.
I always wondered how that would be useful. Here is how it works.
You drive up like a badass. Hit the opener that stays in your car.
You get out, grab your shit, and manually close the garage with the button on the wall.
Then, next day, all badass and shit, you walk up and type in the code, and your garage opens. Like magic.
You get in, pull out, and use the clicker again.
There, don’t you feel that you learned something today? Me too.
Now why did I go all the way to New Hope for this service? Our condo association used these guys to get all new doors installed last year.
That and I dropped the wife off at work in Golden Valley and a sneeze later you are in new hope at the really industrial offices of Custom Door Sales, Inc.
They were very friendly on the phone, and explained that by picking up and installing myself, I was saving myself about $ 100 bucks.
It will be easy she tells me.
Then she showed me on a little demo garage door.
And believe you me, it is so easy, even my grandmother could do it, and she is dead.
Now tell me, could I have made this review any longer?
Of course I could.