Digital Mediacom

I have had for almost five years and have had nothing but trouble since day one. It took over four and a half years of constant calling in and complaining about the poor quality of the cable and complete blackout of cable internet and phone time and time again. When you lose one service you are guaranteed to lose all of it within a few minutes. I on thee average called in 2 to 3 times a week.
I spent so much time calling in to notify them of outages and poor service made always send some new technologist that wasn’t aware of the previous problems and they always had to start from square one. Finally after four and a half years I finally got the area lead line technologist and local supervisor and they literally spent every day for almost two and a half months in our cul de sac trying to repair the power line issues. Some of these issues were defective amplifiers in the whole subdivision, damaged or incorrectly installed trunk lines and feeder lines which are the main lines., incorrectly installed equipment in the house which was mainly in the beginning, unbalanced power systems which caused major fluctuation in the subdivision etc…
I would get an occasional credit here in there when I call them and after the four and a half years they gave me two whole months of free service which basically came to almost $ 350 when I’ve spent over 10,000 over the last 5 years for service. Pretty poor compensation for all the hundreds of hours I’ve spent trying to get my service repaired correctly and having to put up with all the hassle.
When the lead line tech came out and was looking at are called to say he realize that I was the only one in the entire called to say that had service through Mediacom. I told him yes everyone else finally bailed and went to satellite or some other form of cable and internet option because of how terrible the service has been here for the last 5 years. Apparently I was the only idiot that stuck around because I don’t care for satellite service.
My advice is if you can get better service from some other form of cable and internet go anywhere but to Mediacom. I used to have Comcast in our old house and I’m not saying they were the best or anything but when you have problems they were always there immediately to work on it. The only saving grace Mediacom in this area has is there lead line technicians and that’s it. Their supervisors in the area and other text have no clue of what’s going on. The supervisors don’t follow up on what they say they are going to do in are completely unreachable when they give you the card and say «call me whenever you need help»

DO NOT GET! Worst service ever. Got charged twice for canceling. They charge you a fee for canceling. Got double and triple charged for movies if I didn’t catch it in time which 70% of time got all fuzzy after15 minutes into them. Not to mention all the technical difficulties they had every month where on demand for shows, movies or tv never worked. Then the website didn’t work for the shows you couldn’t get to work on tv. We wasted so much money and time trying to watch tv it is not worth it at all. Really watch your bill for the extra fees. Customer service no help at all. They would block their phone lines so you couldn’t call when there was a problem.