Had an appointment scheduled for 5pm tonight, no one showed, no contact letting me know they were late or couldn’t make tonight. I’m going to suggest that as a first step to a project engagement is you be on time…
Sam Y.
Évaluation du lieu : 1 Saint Paul, MN
No customer service, plus scam/fraud. …Hoffman Webber guy helped me get roof insurance claim and made appoint to meet him and look at my roofing options after a month. Instead of the roof guy, someone else from interior design showed up for my appointment. Had no clue what the appt was for and nothing was prepared, so lasted couple mins. On the next appointment it lasted 2 mins because he only has one option of metal roof sample and said others took other samples. He said he will bring more samples early next week, haven’t heard back yet… It’s Friday today. Moreover, my neighbor did his roof through them, they charged insurance for new gutter, but my neighbor said they never put new gutter… Scam and fraud…
Dave E.
Évaluation du lieu : 5 Saint Paul, MN
I have used Hoffman-Weber for 3 years running now, gradually replacing all of my windows. They have always been prompt, courteous, and a great value. Especially their installer Pete. He has always been on time, and done a fantastic job. This last year I needed to go out and run some errands, and I felt comfortable leaving Pete to finish up his work while I was gone I really appreciated being able to have that level of trust in a person, and believe that speaks well for the company. I would highly recommend Hoffman-Weber to anyone.
Minneapolis M.
Évaluation du lieu : 1 Minneapolis, MN
I contacted Hoffman Weber to get a deck estimate, two men came out who took measurements, and discussed my vision. We even got to the point of picking out the maintenance free deck and railing shades. I expected to receive the official estimate from them via e-mail within 2 weeks, which I think is a very reasonable amount of time. They never got back to me with an estimate, they never even followed up at all. They lost my business! If you are serious and want your project to be completed professionally, choose another company.
Edina M.
Évaluation du lieu : 3 Minneapolis, MN
They very well may be a great company if you get an opportunity to get a bid and have them perform work but my hurdle was being able to get a bid. I wanted them to come look at my roof and the rep said they would not send anyone unless I could confirm that both myself and my spouse could be there. This rang very high pressure to me. I’m a homeowner and I would like to get their proposal but I cannot because my busy husband cannot be there? Am I not qualified as a woman to make a decision or communicate the contractor appt results to him? Hmmmm… I will find an easy contractor to work with and not one that places stipulations on me before we’ve even met.