Jamba Juice

I’m writing to express my deep frustration with my recent customer service experience at the Whole Foods Jamba Juice in Minneapolis. I ordered a medium green juice, which is my usual drink, however waited nearly 15 minutes for the associate to make my drink. What I found to be unfair was I still had to wait even though there were at least 4 other people that had received their drinks before I did even though they had ordered after me. When I approached the register to inquire how much longer it was going to be for my drink, and also mentioned that other people that had ordered after me we’re getting my drinks, the male staff person working the register seemed unsympathetic and aloof with the issue and said that it was being made. As I looked around I noticed that there were six other staff people there that were working and there was no line of customers waiting for drinks, which you can imagine is equally frustrating when you have so many staff and it takes so long to make a drink. I waited another 5 minutes and my drink still hadn’t been made at which point I tried speaking to the manager Meghan. Unfortunately Meghan was also equally if not more unapologetic, seemed preoccupied and uninterested in resolving the issue as she was bagging up garbage. She had a unsympathetic tone and barely making eye contact with me as I expressed my frustration with the wait to her. I found this to be very rude and unprofessional. As a result of this experience I asked for my money back. I used to love going to this Jamba Juice because of the location and its connection to whole foods but doubt I will go back to get juice from them again. Very frustrated by this horrible customer service experience.

Very disappointed in the service here. Literally 12 people waiting for their orders while 1 woman worked as fast as she could to make everything. There were 2 other employees also working but they were standing around talking. I waited for 15 minutes for my order

I was pretty impressed with this Jamba Juice location. Friendly employees, most of whom were wearing their proper Jamba gear (well, except for one team member who had a huge baggy sweater over her Jamba shirt, which was just about hanging in the frozen fruit). Speed of service was great, as well as flavor and consistency. Definitely much better than it used to be at this location. They have clearly made some improvements!

This location is located inside the Whole Foods. I love how convenient it is to stop by after doing my grocery shopping.
They are super quick and the smoothies always come out great! Occasionally they will have samples which is a fun way to try new varieties.
My go to sweet flavor is Razzmatazz. They launched some green veggie flavored about a year ago and the Apples and Greens is awesome! If you don’t drink green smoothies a lot it’s a great place to start. They recently added a bunch of fresh juices to this location. I haven’t tried them yet but the I’m so they are just as great as the rest of their menu!
Make sure to sign up for their rewards program and follow them on Facebook to get occasional offers for $ 2/​$ 3 or BOGO smoothies.

I’ve had Jamba Juice in the past, and I guess I don’t consider myself that big of a fan for smoothies that taste like they are made from pre-​packaged fruit juice mix. I prefer making my smoothies at home so I know exactly what is in it, what sweeteners, etc. I don’t exactly know what goes into each Jamba Juice smoothie, but it doesn’t taste like only fresh fruit to me — they have a distinct Jamba-​Juice-​taste.
Anyway, I saw that they got energy bowls (acai bowls), so I wanted to randomly try one this morning! The portion sizes aren’t that big, and a size Medium is around $ 5, which is more affordable than the usual $ 11 – 12 acai bowl around here. My thoughts on the bowl are exactly this: if Jamba Juice made an acai bowl, it would taste like that. It sounds so stupid, but the acai bowl just tasted like a Jamba Juice smoothie with toppings… Haha! It doesn’t taste fresh like when I make it at home or get it from other places. There was too much honey and the granola is mediocre. A realized that a size medium is a whopping 500+ calories by the way, so I didn’t finish the whole thing. The ones I make are probably half of that, so I’m wondering where all that extra sugar is added and how exactly they make it.
If you’re into Jamba Juice, I feel like you would enjoy anything, including this! I just don’t think it’s the right representation for an acai bowl. This location overall is great because its right by the lake, and in Whole Foods!

I’m super sad!!! I’ve been sick & unable to eat for a week. I usually come to this location but it’s never busy when I’m here. I order the same thing every time & I have no clue what it is they’ve put in this cup but it’s disgusting! I was really excited about coming here after my visit. I’d just like to say if they’re busy in any way just pass on it all together.

My first and it was delicious! For sure I will go back! Try the Banana Berry, so yummy :)))

I’m not going to lie; I like Jamba Juice. A lot. Their smoothies are delicious. Yes, some of them are terrible for you, but there is a menu section of smoothies made with fruit only, and their nutritional information is readily available.
This Jamba Juice is located in a Whole Foods Market, which will be the only time you will ever catch me in a Whole Foods. It’s a couple blocks off Lake Calhoun and easy to get to.

This branch is located inside Uptown’s Whole Food’s Market. We normally venture in here before shopping. One 16 oz of sugary beverage will delay hunger for at least a couple hours. Remember, don’t go grocery shopping hungry or one dozen donuts will magically appear inside your grocery cart.
This place gets pretty busy throughout the summer, so prepare to wait in line a bit longer than expected.
I never get the super sized drink unless I want to share it with 3 people or I have my insulin needles handy. I’m not a diabetic but the sugar content in those large ones must be massive.
Observation: Why do they ask for your name when it is obviously stamped on your credit card?

Stopped by to use a google offer that was mistakenly sold as a Minneapolis market deal. Manager on duty was quite brusk with us. «We don’t take that.» Not very gracious. He could work on his delivery. Young lady helping us tried to overcome his unfriendliness. It kind of worked. Will go to a different Jamba next time if possible.
Product was great. But why do they use Styrofoam? There has to be other options that are more green.

Jamba! My favorite place to be rejuvinated after running the lakes. Their prices may be spendy, but you get what you pay for – a real juice smoothie that tastes like heaven in your mouth. Plus, you can add in «boosters» like vitamins and protein.
Conveniently located in Whole Foods (this place rapes my wallet), Jamba Juice is just 2 blocks away from Lake Calhoun. It’s a great place to grab some immediate refreshment if you’re out for a walk, run, or just shopping for some healthy groceries.
P. S. Once, I randomly found a JJ gift card on the floor that had $ 13 left on it. It was like Christmas!

As I write this review, I have a Jamba Juice smoothie in my hand. I really only like 2 flavors and one is only seasonal. Yes I have become a pumpkin smoothie junkie but it is so sweet and good. The other one I like is the Peanut Butter Moo’d. Makes me feel like I am having something very decadent.
So here it is. My name is Amy and I am a Jamba Juice junkie.

Jamba Juice is tasty but expensive. The wait time was pretty good, and you can’t beat the convenience of being right across the street from lake Calhoun. The main reason that I only gave them 3 stars is because I don’t think they are worth the price, we paid 12 dollars and some change for two 16 ounce smoothies. If you don’t mind the price I highly recommend it however!

My favorite spot after a long 3 mile «hike» around Lake Calhoun. Reminds of home for sure. My drink? The orange dream machine. It is to DIE FOR. One star off because there’s no consistency on how they make it. Sometimes it’s too creamy, sometimes it’s too orange juicey. You’ll know what I mean once you get hooked. Friendly service, and they never forget to ask if you want a boost in your drink or a shot of wheat grass (ew). I haven’t tried their matcha tea but it’s on my to-​do list.