Methven-Taylor Funeral Home-Miller Mthvn Tylr Chpl

This funeral home provided services for a relative of mine. They failed to get the obituary notice in the Sunday paper which was inexcusable. Upon arriving at the funeral home we were met by the funeral director who was dressed very casually — not in a suit as is the normal practice. She introduced herself and then reported that she would be leaving and left a mortuary student in charge of the entire evening. The room was on the cool side upon entering and I had to ask to have the heat turned up. There was no music playing and no piano available. The room while large was dimly lit and we had to move some lights to provide extra lighting so people could see the picture board of remembrance. I requested decaf coffee since the event was held in the evening and was told they only had regular coffee. The building itself was very old and does not appear to be used on a regular basis. The front side walk had not been shoveled when we went to the home several days earlier to meet with the mortuary staff. Very unprofessional in my opinion. I did not have confidence in the staff and would not use this mortuary again. The parking lot was very icy and very difficult for elderly people to maneuver. There were no signs pointing to the door or informing people of how to enter the building. Very poor service and very unprofessional overall.