Midwest Cycle Supply

It’s was okay. A bit pricey, they aren’t overly friendly. (You need to be now days with online reviews) it can make or break a business.
I must say they did what I asked in a short time and seemed to do good work.
But I think they want to hire a young man or women who has people skills to run the store and keep the techs in back working on the bikes!
I can spend my money any place, I like getting treated like I’m a paying customer.
I don’t want to leave wishing I would have gone some place else.
Again they did what asked just not good at customer service!
Hire someone with people skills to run the front store!
I will probably not return!

Awesome guys that work this place. Came here for helmets, and to change a tire. They know what they’re doing and charge a decent rate.

Don’t count on getting good customer service when going here. I usually don’t write reviews because I know its possible to catch a person on a bad day, but this is a recurring theme here. I’ve shopped there and called on many occasions. I get better service when I go in but when calling and asking questions it seems like a major inconvenience. Apparently if you’re new to owning a motorcycle and have questions you deserve to be treated with disrespect. I love supporting my local stores but I have been very disappointed with Midwest Cycle.

Took my scooter in for service after a long winter in the garage without winterizing it (whoops). They got her up in running in 2 days and let me wait to pick her up until the weekend when it was warm enough to ride home! She just needed a new battery, which is great.
I highly recommend this shop for scooter repair. They don’t seem to be focused on any upsale (I asked for an oil change after the battery was fixed, they didn’t suggest it). They are focused on good service only, which I like.
They also have a nice selection of accessories in the shop. Mostly stuff for motorcycles but a bunch of universal «rider» gear, too.

This is my third time having service done by this shop, and I’ve had nothing but great experiences. Their prices are posted and seem fair, and their turnaround time has always been same day (I arrive early –might be lucky). I had my tires replaced twice and break pads once (all parts in stock –again maybe luck). The older gentleman seems nice, the guy in the back working on the bikes seems to know his trade well, and the guy at the desk out front has always been willing to answer all of my questions. This is one of those places where if you are respectful, it is returned. Friendly and professional.

No frills, a lot of knowledge, definitely an old school bike shop. These guys just tell you how it is. I love this place, wish I could find something like it in Chicago.

**Go to Leo’s South if you care about customer service.**
I’ll always swing into this place because it’s close, but I’m not a fan. The older guy who works on bikes is nice but the other two guys are just arrogant jerks who act like you’re inconveniencing them if you have any questions. They have no concept of customer service whatsoever. If there were more options in the area these guys would never make it.

I’ve been taking my bikes to Midwest for years for most service work. Staff is generally friendly, helpful, and very knowledgeable, although some exhibit a little attitude. I’m impressed that they remember my name and the kind of bike I ride (maybe I take it there too much?). Their mechanics are awesome! They always give accurate estimates, do excellent work, are timely, and are very honest. And they’re reasonable. I will continue to go to them as long as I own a bike.

I bring my Harley Davidson here for service and I have bought saddle bags and a helmet from them. I have always gotten great service. They do repairs right and are cheaper than bringing your bike into the HD dealer. I like that they are located right in Minneapolis. There are a few places nearby where you can pass the time while your oil is being changed or a repair is being done.

I’ve made a half-​dozen visits to Midwest Cycle for both parts purchases and basic service requirements. The staff is always helpful, and while they don’t have a huge inventory of parts and accessories, they do have the essentials.
Service is first-​come first-​serve starting at 10am, no appointments. Rates are reasonable, and in line with competition. I’ve had tires installed while I wait across the street at Anodyne drinking coffee and reading the paper. Works out really well.
Summer is too short, and having Midwest Cycle in the city saves me from tromping out to Bob’s in St. Paul or the dealers in Lakeville. I’m glad to support local enthusiasts and encourage others to give them a shot as well.