Msp Airport Taxi

Apparently we should have checked the Unilocal reviews before we booked Airport Taxi for a early-​morning pickup on our way to Puerto Rico from MSP the week before Christmas. We first called and booked about a week before, and then _​called to reconfirm the night before_​, because we wanted to make sure they sent a big enough taxi for 4 adults and bags. «No problem» they said.
The next morning, no taxi. We called, and they said «Are you sure you called us? It must have been some other taxi». I can assure you, it wasn’t.
So we had to scramble, calling another taxi company that actually showed up at short notice. While we were on the phone with the second taxi, Caller ID said that Airport Taxi was calling back, which I presume means they had found the reservation after all, but we weren’t about to wait for them to screw up again.
We won’t be using them again.

4:45 am pickup scheduled and confirmed day before. 15 minutes late for airport pickup after 3 calls. Reason: traffic… at 4:45 in the morning! Went on same freeway to airport as reported traffic (there was none). Credit card machine didn’t work. Wanted to keep me even later to make phone call. Didn’t attempt to help pick up time by opening doors or aiding with luggage.

We scheduled a pick up through their website, which was then confirmed. On the day, the taxi did not show up. Two calls to their number went straight to a machine. We had to scramble and ended up driving ourselves and parking our car at an off-​airport lot at a much greater cost. Cannot recommend.